When an engine light came on I took the car straight in and without waiting in less than 5 minutes, the Manager diagnosed the problem as nothing major, re-set the light and told me to come back if the light returned. Next morning@ 8:00am, the light returned. Took my car in, the manager took it immediately, called me with a quote, fixed the problem and had the car ready by for me by 2:45pm. Thank You . . . Just excellent service!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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