I had some repair work done at another shop and my car was not running properly. Took it into Richards and Sam was on it! Found the issue and even noticed that it was due to an improper repair. Very helpful in helping to resolve the issue with the other shop. Great experience despite a bad circumstance.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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