Called to arrange for replacing the cabin filter on my 2003 Infiniti G35. I was quoted a very reasonable price for part and labor. When I brought my car in the next day, the same service manager noted a discolored headlight which he thought could be cleaned. I said it's been tried before with no success. He said "let me see if I can't do it, if I can't they'll be no charge." I was amazed with how good a job you did. There was a small charge for this which I was happy to pay. Overall it's the best experience I've ever had for auto service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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