You still find helpful and caring mechanics around
My wife and I had an amazing experience on our way down from Long Island, NY to Houston, TX on May 23, 2021. We unexpectedly developed problems with our 2012 Audi A4, normally extremely reliable and almost problem free. The warning light on the dashboard indicated some problems with oil pressure and warned not to drive any further. We happened to be in Cary, NC and quickly started looking for an auto shop in the area that could help us. It was close to 5pm on Monday and the places we called didn't want to help claiming late hour and being too busy. Renaissance responded. Jay Parrish and his younger assistant agreed to check the car almost immediately. After half an hour of diagnostic work Jay was able to tell us what the problem was and how to handle it for the remainder of our trip. He also, without being asked, determined we had a slow leak in one of our tires and fixed it temporarily. When asked for a bill he strongly refused to accept any money! Even after I tried to insist on paying him.
It was such a great experience for us! Both because we felt relieved we could continue our journey to Texas, and also we felt that our faith in helpful, selfless, good Samaritan type people has been upheld by this one single event on the road.
Yes, there are still good people out there, many good people.
Thank you Jay for this experience. If you had your shop on Long Island we would certainly become your customers at once! Anyone reading this review, please know that this auto shop is most highly recommended for their good attitude, good ethics and expertise!
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It was such a great experience for us! Both because we felt relieved we could continue our journey to Texas, and also we felt that our faith in helpful, selfless, good Samaritan type people has been upheld by this one single event on the road.
Yes, there are still good people out there, many good people.
Thank you Jay for this experience. If you had your shop on Long Island we would certainly become your customers at once! Anyone reading this review, please know that this auto shop is most highly recommended for their good attitude, good ethics and expertise!