We were warned about this dealership from several people but they had the vehicle we wanted so tried anyway. Vehicle was to come with a 12mo. 12k bumper to bumper warranty and the deal fell through because when my wife pulled down the drivers side sun visor it fell out of the roof as the bracket was broken. What good is a "Bumper to Bumper" warranty when you are unable to even take delivery of the vehicle without issues? How much does a sun visor cost? $36 is what we found. We left because if Reliable Chevrolet will let the deal fall through over a $36 part which would be covered under any bumper to bumper warranty, then what might happen if we actually had another issue within the "so called" warranty period. I wont go into the other issues we had, but it all boiled down to this primary factor which consumed over 4 hours of our life and even more travel time.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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