There aren’t enough words to describe how thankful I am for this place! I was rear-ended today on the highway and couldn’t get anywhere farther than Reed’s. They told me they didn’t have the tires in my size but put my car up anyways, fixed as much as they could to get my tire safe enough to take me to a shop with my tires, and refused ANY payment stating I had “had enough trouble for one day”. They called each center near me until they found one with my tire size, gave me the names of employees they knew and trusted, found us the most gentle path to take, and told us to call them if we didn’t make it there and that they would send help no matter how far we got. Awesome awesome service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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