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Reed Hyundai

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(569 Reseñas)
34

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5
87
Total de ReScores
4.9
Promedio de ReScores
34
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Reed Hyundai is conveniently located in Merriam, KS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reed Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Reed Hyundai is conveniently located in Merriam, KS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reed Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Mantenimiento de automóviles, Reparación de automóviles
Contacto
(913) 642-9600
Closing in 11 minutes
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
7050 W. Frontage Road Merriam, KS 66203
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(569 Reseñas)

SB
gravatar
Sagar B.
Shawnee Mission, KS
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/19/2025
0
Categoría: Service
Poor Service, Untrained Technicians, and Repeated Oversights – Avoid Kansas City Hyundai
I’ve given Kansas City Hyundai multiple chances, but their service department continues to disappoint. Most recently, I brought my car in for routine maintenance. Instead of properly resetting the service alert, the technician accidentally reset my lifetime trip information, erasing years of carefully tracked MPG and mileage data I used to compare performance and share on social media. Their only response?

“All we can do is apologize.”



This isn’t an isolated issue:

One time, they forgot to reset the maintenance alert entirely after servicing.

Another time, they left their OBD scanner plugged into my car. I drove off, noticed it miles later, and had to return and remove it myself.

Their service advisors can’t clearly explain how many complimentary services I’m eligible for — I’ve received conflicting answers every time.


If you value competent service and a knowledgeable team, I recommend you avoid Kansas City Hyundai and find a dealership that actually respects your time and your vehicle.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.