They went out of their way to help stranded strangers
When our car wouldn't start I called the Ford dealer who were no help except to give me the phone number at Redland. When I called they came to the hotel, did an analysis and got us help. This kind of help and service is extremely hard to find. Thanks for getting us back on the road the same day.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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