Very nice, friendly and helpful. They did an excellent job. The repair is perfect. The only thing was originally the repair was supposed to take about a week. Subaru sent the wrong bumper. So it took another week additional week. I thought I was coming to pick my car up as I didn’t receive any information as to what had happened. I called to find out when I could come pick up my car and I was told at that time what had happened and that it would take another week additional week. Not a huge deal, just would have been nice for Red Noland to contact me. Emailed or text would have been fine.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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