I have a 2010 Acura MDX that I bought on a salvage title. The dealership would not guarantee the work that they would do to the car. Ray does. I have taken my car to them for various services over the last year. They are honest and David is one of their best mechanics. They have over-quoted and undercharged me more than once. They will show you things on your car that other shops would ignore until it is broken. They are fair and professional. I have read the negative ratings and I wonder if we are taking our cars to the same place. I never felt taken advantage of or lied to. They have done additional preventive/ minor things to my car that they noticed while fixing it. They did the repairs without adding it to the bill. They were more concerned with my safety. They are not "fly by night" backyard mechanics. They are what their name states.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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