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Randall Noe Hyundai

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(377 Reseñas)
83
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
9
Total de ReScores
4.7
Promedio de ReScores
83
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Randall Noe Hyundai is conveniently located in Terrell, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Randall Noe Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Randall Noe Hyundai is conveniently located in Terrell, TX. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Randall Noe Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(972) 524-3775

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
1608 W. Moore Ave Terrell, TX 75160
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(377 Reseñas)

MH
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Marilyn H.
Commerce, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Car Problem
Problem with my car was quickly and accurately detected. The repair would take time. Accommodations were made for me to have transportation. My car was repaired and returned to me before the projected time to be fixed. I left as a very happy customer!
I left a very happy customer!!
SELBY H F. de Randall Noe Hyundai respondió el 03/28/2022 08:03 AM

Thank you very much for the survey.     See you again soon .   God Bless    Sincerely   Selby Fuller  Service Manager 


LL
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Leanna L.
Corsicana, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Very helpful and professional.
I live just over an hour away, they stayed open past closing so I could pick up my car . Great job ac repaired.
SELBY H F. de Randall Noe Hyundai respondió el 03/28/2022 09:01 AM

Thank you for your survey . Happy you have air condition now !   We appreciate you allowing us to fix your a/c concern.
We look forward to taking care of all you service needs .  God Bless.  Sincerely , Selby Fuller Service Manager 


Cliente verificado
Enchanted Oaks, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/22/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
6
Categoría: Service
Excellent service
I have always had exceptional service from the employees at this location

Cliente verificado
Scurry, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Love my Sonata
Purchasing my Sonata at Randall Noe is one of the best decisions I have made recently. Great car, reliable and friendly service. This is a no-brainer for anyone looking for a new, or used, vehicle.
SELBY H F. de Randall Noe Hyundai respondió el 02/08/2022 09:50 AM

Thank you for the very nice comments !!!   We appreciate you coming to Randall Noe Hyundai .  Thank you for taking the time to complete our Hyundai Service Survey ,the 5 Star score was a bonus to us !!       We look forward to seeing you again for your next scheduled service visit .     God Bless . Sincerely, Selby Fuller Service Manager 


Cliente verificado
Heath, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
recall repair
Randall Noe took care of my recall repair! I had been waiting over 5 months for Clay Cooley to complete this and they told me I needed an additional part, which they did not have...Randall Noe staff was great!
SELBY H F. de Randall Noe Hyundai respondió el 01/20/2022 09:31 AM

Thank you for your kind words . We are here to serve you and take care of all of your service needs . Thank you for the 5 STAR survey .   Look forward to seeing you again .  God Bless.   Sincerely,    Selby Fuller    Service Manager 


Cliente verificado
Wills Point, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome employees
Awesome customer service, great vehicles in love with the Hyundai Elantra .
SELBY H F. de Randall Noe Hyundai respondió el 01/20/2022 09:33 AM

Thank you very much for taking the time to complete our service survey ,the 5 STARS was an extra bonus to us !!

We look forward to taking care of your service needs in the future .   God Bless.   Sincerely, Selby Fuller   Service Manager 


NT
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Norman T.
Lindale, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Good Service
Good Service
SELBY H F. de Randall Noe Hyundai respondió el 01/20/2022 09:35 AM

Thank you so much for you Hyundai Service Survey  , we appreciate the 5 Star score .
We look forward to seeing you again for your next scheduled service visit.    God Bless.   Sincerely, Selby Fuller Service Manager 


Cliente verificado
Forney, TX
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/10/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
5
Categoría: Service
Took too long.
Car not ready when promised.
SELBY H F. de Randall Noe Hyundai respondió el 02/08/2022 09:28 AM

Thank you for taking the time to complete our Hyundai Service survey . I try to read each one and respond to customers concern.  I apologize for the length of time to complete the repairs on your service visit. It ended up being a very major time consuming repair fix that we did not anticipate .   Sorry for any inconvience it may have caused.
We can only pray that you will forgive us. We look forward to seeing you again for your next scheduled service visit.   God Bless.  Sincerely, Selby Fuller     Service Manager 


BW
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Brian W.
Forney, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
BEST SERVICE EVER!
The entire staff at Randall Noe Hyundai always takes absolute great care of me and my vehicles!
SELBY H F. de Randall Noe Hyundai respondió el 01/20/2022 09:25 AM

We appreciate you taking the time to complete our service department survey. It was an extra Bonus for the 5 STARS !!!   We look forward to seeing you again for your next scheduled service visit.   God Bless. Sincerely,
Selby Fuller Service Manager


WS
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William S.
Mabank, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
6
Categoría: Service
8000 mile service
Service took more than 1 hr.
at the end they confused my tucson (a White one)
with my X-wife's (a blue one)
before they started the service
then they had to correct the paper work
I think they need to verify the vin before they start on any vehicle
SELBY H F. de Randall Noe Hyundai respondió el 01/05/2022 11:53 AM

Left two messages and two apologies for our mistake when creating a service repair order for your Tucson. 
I did contact the other party and apologized to them about our mistake and contacted Hyundai to correct the scheduled maintainence on their car.   i can oonly hope that your will forgive us on the matter and we will see you again for your next scheduled service visit.     Sincerely,   Selby Fuller Service Manager  


AP
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April P.
Terrell, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
First time Maintenance
We were quite happy with our experience. It did take a little longer than we expected, or we might have planned to leave it there and come back, but it was not bad. We had phones, and when I asked, I was given access to the internet which made a big difference. The lady we dealt with was efficient and courteous. Several times sales staff would ask if we were okay or needed anything.
This was our first-time experience with scheduled maintenance since buying the car and it went without a hitch and they answered any questions we had.
SELBY H F. de Randall Noe Hyundai respondió el 01/03/2022 05:06 AM

Thank you for taking the time to complete our service survey . I am happy our staff made you feel at home during your service visit.  In February 22 we will be moving into another service shop next door to where we are. It will be more efficient and the customer waiting area will have more amenities and comfortable .   We appreciate you and look forward to seeing you for your next next service visit.    Sincerely,   Selby Fuller Service Manager


Cliente verificado
Terrell, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Always a Good Job
Even though our warranties ran out on our vehicles some time ago, we continue to take our cars back to Randall Noe Hyundai for all our service needs. We trust them. They are efficient and do a great job every time. They don't waste our time, but are always sure to tell us of upcoming problems we need to be watching for. We can't imagine taking our cars anywhere else.
SELBY H F. de Randall Noe Hyundai respondió el 12/09/2021 09:40 AM

Thank you very much for the kind words.   The 5 Star score was was an added bonus as well .  We look forward to seeing you again for your next scheduled service visit.     God Bless. Sincerely Selby Fuller   Service Manager


JV
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Jerry V.
Royse City, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Owner
The service department did a fantastic job on my in the time requested thanks to all
SELBY H F. de Randall Noe Hyundai respondió el 12/09/2021 10:11 AM

tHANK YOU FOR TAKING THE TIME TO COMPLETE OUR SERVICE SURVEY . I APPRECIATE YOU TAKING MY PHONE CALL TODAY  AND ALLOWING ME TO EXPLAIN OUR SERVICE CAR WASHES.   WE LOOK FORWARD TO SEEING YOU AGAIN FOR YOUR NEXT SCHEDULED SERVICE VISIT.   MERRY CHRISTMAS AND GOD BLESS , SINCERELY SELBY FULLER SERVICE MANAGER 


Cliente verificado
Forney, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great customer service
Warn greeting at the service desk. Had the paperwork ready to go. No hassle!
Completed oil change, multipoint inspection, and other services in a timely manner.
Remember, make an appointment! Just don't show up, they are busy and want to give you the best service experience possible. Steve
SELBY H F. de Randall Noe Hyundai respondió el 11/11/2021 05:59 AM

Thank youi for taking the time to complete the Hyundai Service Survey. We appreciate your feed back and giving us a 5 Star score.      We look forward to seeing you again for your next scheduled service visit.     Happy Thanksgiving and God Bless.      Sincerely , Selby Fuller Service Manager 


Cliente verificado
Terrell, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Recent Rating
I had a decent experience the last time I took my Hyundai SUV in for an oil change and tire repair. The staff is always great and knowledgeable however, my tire repair couldn't be completed due to a broken machine. The dealership should provide complete service.
SELBY H F. de Randall Noe Hyundai respondió el 11/02/2021 06:14 AM

Thank you for your survey . I apologize that our tire machine was waiting on a part at the time of your service. 
We look forward to seeing you again for your next scheduled service visit.     God Bless.  Sincerely,  Selby Fuller Service Manager 

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