It took almost a month over their quoted time to get my car in the first time. After getting the car back from the clutch job, a vacuum line was left off, causing an engine light by the time I got it home. I fixed that and drove it for 2 months before my clutch pedal was unresponsive due to a broken clutch pivot ball. Tow it back to the shop and a week and a half later I get it back again. Immediately I can tell the exhaust isn’t hooked up correctly because it sounds straight piped. After inspecting the whole car the next day, I found the slave cylinder boot is now torn, the clutch fork boot is not installed properly, the transmission is leaking fluid from both axle output seals and the exhaust system is not secured to the down pipe and missing a nut. I have heard great things about this shop, which is why I wanted to take my car here. About $4000 later, and I will not be returning.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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