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R & L Automotive

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(529 Reseñas)
96
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
96
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(260) 436-2886

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2405 W Jefferson Suite B Fort Wayne, IN 46802
Reseñas de R & L Automotive's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(529 Reseñas)

NS
NAKOTA S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
Quick and easy
Quick and easy no pushy sells just straight to the point.
Russ Y. de R & L Automotive respondió el 04/23/2025 09:31 AM

We’re glad to hear that you had a quick and straightforward experience with us! We believe that car service should be less of a maze and more like a straight shot down the highway—no detours and definitely no pushy salespeople trying to sell you a bridge. Your satisfaction is music to our ears!


DM
Deb M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
Excellent service friendly and very professional
Very professional and timely
Russ Y. de R & L Automotive respondió el 04/23/2025 09:31 AM

It's great to hear that you found our service professional and timely! We always strive to get your vehicle back on the road without making it an all-day affair. Your business means a lot to us, and we're glad we could meet your expectations!


IB
Irvin B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2025
cliente verificadoCliente Verificado
10
Quick, reasonable, honest.
I always use R&L for any type of auto service needs. They fix it right, generally the first time- but even when I had to return for additional fixes , I wasn’t charged for the same work twice. I would, and have, recommended them to family.
Russ Y. de R & L Automotive respondió el 04/19/2025 09:30 AM

We appreciate your loyalty to R & L Automotive—it's great to have a customer who recognizes the value of a job well done! We're glad to hear that our team has consistently hit the mark for you. We believe in fixing things right the first time, but if a little extra attention is needed, we think it's only fair to keep things straightforward. Your recommendations to family mean a lot to us; it's always nice to expand our automotive family. Here’s to many more smooth rides ahead!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2025
cliente verificadoCliente Verificado
8
R&l is always good to me and my whole family.
Me and my mom, brother all 3 use r & l automotive
Russ Y. de R & L Automotive respondió el 04/18/2025 09:31 AM

It's fantastic to hear that you and your family are all in the R & L Automotive club! We love being the go-to place for your automotive needs. Whether it’s a routine check-up or something more mysterious under the hood, we’re here to keep your vehicles running smoothly. If you ever need any assistance, just give us a shout!


NM
NICO M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2025
cliente verificadoCliente Verificado
10
Awesome mechanic at a great price
Great, no nonsense mechanic. Knows what they're doing and always have awesome prices
Russ Y. de R & L Automotive respondió el 04/17/2025 09:31 AM

We're glad to hear you had a positive experience with us! It's great to know you appreciate our straightforward approach and competitive pricing. We believe in keeping things simple while ensuring your vehicle gets the expert care it deserves. If your car ever needs another pit stop, we’ll be here, ready to keep you rolling smoothly!


KR
KEITH R.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2025
cliente verificadoCliente Verificado
10
Upfront and professional
I can’t say enough about these guys. They did great work on our Honda Odyssey and were great with communication and upfront about the issues they found as well as cost. They were as concerned about getting our vehicle right as I was and that is refreshing! Definitely recommend these guys for your auto needs!
Russ Y. de R & L Automotive respondió el 04/11/2025 09:31 AM

We appreciate you taking the time to share your experience with us. It's great to hear that our team hit the right notes when it comes to communication and quality work on your Honda Odyssey. It’s nice to know we’re on the same page about your vehicle's needs; we do like to think of our customers as part of the R & L family—just without the awkward holiday gatherings. Your recommendation means a lot to us, and we're here anytime your auto needs call for a bit of TLC!


TS
Teiso S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Great service and quality
Very good work . Time friendly and great prices
Russ Y. de R & L Automotive respondió el 03/29/2025 09:31 AM

We're glad to hear you enjoyed the blend of quality work and great pricing—we like to think of it as the ultimate automotive cocktail! Time efficiency is key, and we're happy it hit the mark for you. Your support is much appreciated!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2025
cliente verificadoCliente Verificado
10
Outstanding service
As always, Rich and his crew assessed my engine issue, gave me a fair quote and had my Jeep running like new again the same day. Would highly recommend.
Russ Y. de R & L Automotive respondió el 03/22/2025 09:31 AM

It's great to hear that Rich and the crew were able to work their magic on your Jeep and have it running like new in no time! We appreciate your recommendation—it's folks like you who keep our engines revving (and not just the ones in the cars). If you ever find yourself needing more automotive wizardry, you know where to find us!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2025
cliente verificadoCliente Verificado
10
Great people they always get things done the proper way
They're definitely on top of things they get things done the right way .
Russ Y. de R & L Automotive respondió el 03/22/2025 09:31 AM

It sounds like our team hit the nail on the head! We appreciate you noticing our attention to detail and commitment to getting things done just right. If we could bottle up your praise, we would—it's the fuel that keeps us going! If there's anything else we can assist you with, don't hesitate to let us know.


TB
TREFFLEY B.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/20/2025
cliente verificadoCliente Verificado
10
Always a great job
They are always quick and always do a great job. I would recommend them to everyone
Russ Y. de R & L Automotive respondió el 03/21/2025 09:31 AM

We appreciate your feedback and are glad to hear that you find our service quick and effective. It sounds like we're doing something right! If there’s anything we can do to earn that elusive fifth star next time, just let us know. Keep spreading the word; we're all about keeping those engines running smoothly!


DR
Dale R.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2025
cliente verificadoCliente Verificado
10
Rear brakes changed
Great mechanics, highly recommended, will definitely take any of my vehicles here .
Russ Y. de R & L Automotive respondió el 03/19/2025 09:31 AM

We're glad to hear you had such a positive experience with us! It's always a pleasure to know our mechanics are hitting the mark. We appreciate your recommendation and look forward to giving your vehicles the same great service in the future. Safe travels until then!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2025
cliente verificadoCliente Verificado
10
Highly recommend
I brought my car in to get it diagnosed for an engine failure. The team at R&L Automotive were professional and trust worthy. They diagnosed my car with a problem and fixed it within 2 days. They explained the issue to me and reached out to make sure things were running well a few days after I picked my car up. This was my first experience here and will not be my last!
Russ Y. de R & L Automotive respondió el 03/18/2025 09:31 AM

We appreciate you taking the time to share your experience with us! It sounds like we were able to give your car a little spa treatment, and we're glad to hear it didn't take too long for it to get back to feeling like its old self. It's great to know that our team not only diagnosed the issue but also made sure you were doing well post-repair—after all, we like to think of ourselves as your car's best friend. We're looking forward to being your go-to automotive team for all your future needs!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
the best
Every time i’m having an issue with my vehicle they get me right in no matter how busy they are and they find the problem!! They also get done quickly. Also very honest, nowadays you can find mechanics like that but at R&L you can!!
Russ Y. de R & L Automotive respondió el 03/12/2025 09:31 AM

It’s like having a trusty sidekick for your vehicle! We appreciate your recognition of our team's efforts to diagnose issues swiftly and honestly, especially in this busy world of mechanics. We know how stressful car troubles can be, so we aim to tackle them head-on, superhero style. Just remember, we’re always here to save the day with your automotive needs!


GB
GABI B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2025
cliente verificadoCliente Verificado
10
Best service and prices in Fort Wayne!
Super trustworthy guys with fair pricing and great customer service, even told me to come back in a few weeks to make sure everything is still running smooth! I won’t be taking my car anywhere else as long as I’m in Fort Wayne
Russ Y. de R & L Automotive respondió el 03/11/2025 09:31 AM

We're glad to hear that you found our team trustworthy and that our prices hit the right note for you! It's our goal to keep your ride running smoothly, and we appreciate the opportunity to check in on it later. We aim to make car care as easy as pie—which, if you ask us, tastes way better than car trouble. Looking forward to keeping you on the road in Fort Wayne!


TB
Tom B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
9
Diagnostic of engine fault codes
As always, upfront and honest. Found a simple cause and corrected it. In and out in one day. Always trust these guys.
Russ Y. de R & L Automotive respondió el 03/08/2025 09:31 AM

It's fantastic to hear that you found our service upfront and honest! We aim to keep things simple, just like a well-oiled machine. We're glad we could get you in and out in a day – that’s how we roll! Your trust means a lot to us, and we’ll keep working hard to earn it every time.

Cupones de servicios y Publicaciones

We love it when our team gets it done fast! 🚗💨 Thanks for entrusting us with your car for that quick oil change. Russ is always ready to give it the TLC it deserves! Cheers to smooth rides ahead! 🛠️✨ #RLautomotive #QuickFixes
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We’re blushing! 😄 Thanks for your kind words! At R & L Automotive, we aim to keep your ride and your trust in top shape. 🚗❤️ Ready to tackle any car questions with honesty— because your car deserves the best! #TrustworthyService #RLAutomotive
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Thanks for the kind words! We believe a clear explanation is like a GPS for your vehicle—keeping you on the right path! ?? If you've got questions, we’ve got answers! #AutoExperts #R&LAutomotive
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?✨ We’re thrilled to hear that your 2011 Subaru is purring again! Our team loves a good challenge, especially when it comes to getting you back on the road. Thanks for trusting us with your ride! ?️ #TrustRLAuto #SubaruSaviors
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Thanks for the love! We're thrilled you find us awesome, affordable, and honest! ?? Our goal is to keep your vehicles running smoothly without breaking the bank. Here’s to many more visits—let's keep those wheels turning! ?✨ #RLAutomotive #CustomerLove
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We're revved up to hear you think we're doing a great job! ?? Thanks for the kind words and the recommendation! Your cars are in good hands—almost as good as our hands on the steering wheel! ?? #FiveStarService #CarCareExperts
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We appreciate your kind words! ? We're thrilled to keep your wipers and good vibes flowin'! Remember, we’re here to keep you on the road (and dry). ?? Thanks for trusting us with your rides! #AutomotiveExcellence #CustomerCare
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Thanks for spreading the 5-star love, friend! ? We're so glad we could provide top-notch service with a side of punctuality. ?? #CustomerAppreciation #BestCustomers
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Thanks for the 5-star review, Skyler! We're thrilled to hear about your 'in and out' experience at R & L Automotive. Our team appreciates your support! ?? #CustomerAppreciation
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? Thanks for the 5-star review! We're thrilled to hear you loved our service and found our prices great. Our team appreciates your kind words! ?? #HappyCustomers #QualityService
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Hey there! Thanks for revving up our day with your 5-star review ? We're thrilled to hear that you always leave our shop satisfied. Your support means the world to us! #HappyCustomers #AutoCare
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Thanks for the 5-star review, Kevin! We're delighted to have saved you some cash and provided top-notch service. See you next time! ?? #Savings #HappyCustomers
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? Thank you for your kind words! We strive to provide genuine and informative service to our valued customers. It's great to hear that you found us trustworthy. We appreciate your support! ? #RnLAutomotive #TrustworthyService #CustomerSatisfaction
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? Thank you for the amazing review! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing quick, knowledgeable service at unbeatable prices. ??
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? Thank you for your kind words! We're thrilled to have you as a satisfied customer. ? Our team at R&L Automotive takes pride in delivering top-notch repairs and a great customer experience. ? #RnLAutomotive #QualityRepairs #SatisfiedCustomers #FortWayne
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Thanks for the great review, Richard! We're so glad you had a great experience with us at R & L Automotive in Fort Wayne. ? #SatisfiedCustomer #FortWayne #R&LAutomotive
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Thanks for the great review, Drew! ? We're so glad we could get you in and out quickly. We take pride in our customer service and fair pricing. #FortWayne #RLAutomotive #CustomerService #CarRepair ?
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Thanks for the great review, Savannah! We're so glad we could get you back on the road quickly and affordably. ? #FortWayne #R&LAutomotive #CarRepair #HappyCustomer
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Thanks for the great review, Kimiya! ? We're so glad you had a great experience with us. #HappyCustomer #RLAutomotive #FortWayne
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Thanks for the kind words, Tammy! ? We're glad you had a great experience with us at R & L Automotive in Fort Wayne. #FortWayne #R&LAutomotive #HappyCustomer
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Thanks for the great review, Steve! We're glad you were in and out quickly. ? #FortWayne #R&LAutomotive #AutoRepair #HappyCustomer
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Thanks for the kind words, Lowell! ? We're glad we could help and that you found your new go to for your cars. #R&LAutomotive #FortWayne
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Thanks for the 5-star review, Mike! We appreciate your trust in us at R & L Automotive in Fort Wayne. ? #HonestShop #FortWayne
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Thanks for the kind words, Stacy! ? We're glad to have earned your trust and loyalty. #FortWayne #R&LAutomotive ?⭐️⭐️⭐️⭐️⭐️
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Thank you for your kind words, Julian! ? We're thrilled to hear you had a great experience with us at R & L Automotive in Fort Wayne. #RLAutomotive #FortWayne
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Thanks for the kind words, Dana! ? We're glad we could help your daughter out in a pinch. #FortWayne #R&LAutomotive #CustomerService
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Thanks for the great review, Norman! ? We're glad we could get your mom's car fixed quickly. ? #FortWayne #RLAutomotive #AutoRepair #CustomerSatisfaction
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#R&LAutomotive is proud to have earned the trust of Curtis, an ex-mechanic who knows a thing or two about quality service! ? We're glad we could provide him with the work he needed and a great warranty through Napa. ? #FortWayne
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Thanks for the great review, Tony! ? We're glad you had a great experience with us. We take pride in providing quality service at a fair price. #RLAutomotive #FortWayne
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Thanks for the 5-star review, Jennifer! ????? We're glad to have taken great care of you and your family's vehicles. #R&LAutomotive #FortWayne
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Thanks for the great review, Chris! ? We're glad Rich was able to help you out and that you'll keep coming back to R & L Automotive! #FortWayne #HappyCustomer #AutoRepair
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Thanks for the great review, Steve! ???? We're glad to hear your wife's car is running smoothly. #R&LAutomotive #FortWayne
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Thanks for the great review, David! We appreciate your trust in us to get the job done right. ? #R&LAutomotive #FortWayne
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Thanks for the great review, Janelle! We're so glad you had a great experience with us. ? We look forward to seeing you again soon! #RLAutomotive #FortWayne
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???Thanks for choosing us! We hope you had a great experience. #FortWayne #GreatService ?
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Thanks for the great review, Marc! ? We're glad we could provide a quick assessment and fair price for your car needs. #R&LAutomotive #FortWayne
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Thanks for the great review, Cheryl! We're so glad you had a great experience with us. ? #R&LAutomotive #FortWayne
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Thanks for the great review, Hawk! ? We're so glad you're happy with the work we do. #FortWayne #R&LAutomotive #HappyCustomer ?
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Thanks for the 5-star review, John! ????? We're glad you had a great experience with R & L Automotive. #FortWayne #HappyCustomer #ExcellentWork
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Thanks for the awesome review, Mike! We're so glad you trust us with your vehicles ? #R&LAutomotive #FortWayne #HonestReputableShop ???
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Thanks for the kind words, Christian! We're glad you had a great experience with Rich & Russ. ? We appreciate your support of local businesses and look forward to seeing you again soon. #RLAuto #FortWayne ?⭐️⭐️⭐️⭐️
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Thanks for the great review, Libby! We're glad we could help you out with your AC issues. ? #R&LAutomotive #FortWayne #ACRepair #HappyCustomer
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Thanks for the great review, David! We're glad you had a great experience at R & L Automotive. ? #FortWayne #HappyCustomers #AutoRepair ?
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We're so glad to hear that you had a great experience with us at R & L Automotive! ? We strive to provide excellent customer service and quality work. Thanks for the 5-star review! ????? #FortWayne #RLAutomotive
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Thanks for the great review, Pam! ? We appreciate your trust in us and are glad to have been able to help your family. #RLAutomotive #FortWayne
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Thanks for the great review, Randie! We're glad you had a great experience with us. ? #R&LAutomotive #FortWayne
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??? #FortWayne is the best! #TopNotch #FortWayne ???
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Thanks for the great review, Marquee! ? We're glad you had a great experience with us. We appreciate your recommendation and look forward to seeing you again soon! #R&LAutomotive #FortWayne #CustomerSatisfaction
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Thanks for the great review, Kyle! ? We're so glad we were able to help you out while you were visiting Fort Wayne. We strive to provide speedy service and great communication to all our customers. #R&LAutomotive #FortWayne
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Thanks for the great review, Nathan! ? We're so glad you had a great experience with us. #FortWayne #R&LAutomotive #HappyCustomers ?
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Thanks for the great review, Chris! ? We appreciate your kind words and are glad you had a positive experience at R & L Automotive. #FortWayne #HonestWork #CustomerSatisfaction
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???? #FortWayne Great shop! Honest work, prices, and service. ? #FortWayne
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?? Great service! ? Prompt, courteous, and very informative. #FortWayne #CustomerService
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Thanks for the great review, Corbin! ? We're glad we could get you in quickly and provide you with the quality service you deserve. We look forward to seeing you again soon! #R&LAutomotive #FortWayne ?
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Thanks for the kind words, Steve! ? We're so glad Rich was able to help you out. We strive to provide the best service and experience for our customers. #FortWayne #R&LAutomotive ?
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.