They did a great job bringing my old Disco back to life. Unfortunately I lost my temper when they told me the fuel pump was bad. Jason quickly got on the phone and walked me through the problem and explained why it had failed. I can't say sorry enough to the young woman who called me with an update. I know it's got to be hard to tell people they have to put more money into a vehicle. In my line of work, I have to frequently deal with difficult customers, Iand I was very impressed how well they worked with me when I became that guy.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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