We appreciate you taking the time to share your experience, even if it wasn't up to par. It sounds like your visit was more of a waiting game than a service experience, and we can totally understand how frustrating that must have been. Our goal is to keep our customers in the loop, not leave them reading the fine print of our wait time. We’re committed to improving, so your feedback about communication is invaluable. Rest assured, we’re on it like a hawk. We hope for a chance to turn things around for you in the future.
