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Crash Champions #0632 Eagle Ranch

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(13 Reseñas)
63

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
63
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(505) 897-1949
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
9111 Eagle Ranch Rd NW Albuquerque, NM 87120
Reseñas de Crash Champions #0632 Eagle Ranch's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(13 Reseñas)

AL
gravatar
Anthony L.
SUBA Forester Wilderness AWD
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/29/2024
cliente verificadoCliente Verificado
3
Lack of communication, morning only drop offs, feel the repairs were inflated (triple estimate!)
^The title has it, listen to the other reviews.
Marcos S. de Crash Champions #0632 Eagle Ranch respondió el 09/06/2024 08:40 PM

Mr. Lohr-Valdez, thank you for taking the time to share your feedback. It sounds like you’ve got some concerns, and we appreciate you sharing them. We always strive for top-notch service, and it seems we may have missed the mark this time. With the variables of collision repair, hidden damage is something we run into 95% of the time. The original estimate is our starting point and after the disassembly, is when the cost will increase based on the hidden damage. Also, we appolgize on our calendar availability for that given week - we always strive to be flexible to our customer's schedules. I really apprecaite your feedback. Thanks for reaching out!

Marcos S. de Crash Champions #0632 Eagle Ranch respondió el 09/06/2024 08:41 PM

Thank you for taking the time to share your feedback. It sounds like you’ve got some concerns, and we appreciate you sharing them. We always strive for top-notch service, and it seems we may have missed the mark this time. With the variables of collision repair, hidden damage is something we run into 95% of the time. The original estimate is our starting point and after the disassembly, is when the cost will increase based on the hidden damage. Also, we appolgize on our calendar availability for that given week - we always strive to be flexible to our customer's schedules. I really apprecaite your feedback. Thanks for reaching out!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.