At my request, James offered a second opinion on the repairs recommended by the dealership. He found no evidence of their issues but did identify an oil leak that required attention. That repair was made quickly and at a very fair price. In other words , James did what he always does: provide excellent and fair customer service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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