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SureCritic / Reparación de automóviles / Professional Automotive Inc.
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Professional Automotive Inc.

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(199 Reseñas)
90
Escribir una Reseña
Cupones de servicios Programar Cita

Detalles de la Puntuación

5 stars
92%
4 stars
3%
3 stars
1%
2 stars
2%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
90
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our doors opened in 1999 in a small 1,000 square foot shop just south of 96th Street behind what used to be called Hubbard Feeds but is now called Barkefellers. We got our start working on fleet trucks for The Overhead Door Company. From there, we moved up the road to a 5,000 sq. ft building and rented it for five years. After being Our doors opened in 1999 in a small 1,000 square foot shop just south of 96th Street behind what used to be called Hubbard Feeds but is now called Barkefellers. We got our start working on fleet trucks for The Overhead Door Company. From there, we moved up the road to a 5,000 sq. ft building and rented it for five years. After being faithful with what we were blessed with. God chose to give us a new, wonderful location. We were able to purchase our own property. This new location will help us serve an even greater part of our community. ...more

Categorías
Reparación de automóviles, Cambio de aceite, Mantenimiento del coche
Contacto
(317) 596-0898
Visitar Sitio Web
Opening in 23 minutes
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7013 E 86th St Indianapolis, IN 46250-1547
Obtener Direcciones
Reseñas de Professional Automotive Inc.'s
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(199 Reseñas)
Escribir una Reseña
Reseñas Recientes
SB
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STEPHANIE B.
Indianapolis, IN
Scion tC
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/24/2025
cliente verificadoCliente Verificado
3
Bad experience
I came in cause my car wasn’t shifting right. I just replaced the filter and fluid, still shifting issues, dropped pan again to replace shift solenoids, replaced fluid and filter again, still shifting issues. Took it to them they said needed new transmission. Spent 7,300, got it back and still had shifting issues. I did some research and the LED brake lights I put in just before this was giving back feed to my trans which was interfering with how my transmission was preforming. Once I unhooked those lights it was shifting just fine again. I figured that out! When follow up to see how car was doing his attitude changed to defensive saying the trans was dark and sludge (which it wasn’t when I changed it twice before but ok maybe deep it was?) but I didn’t need a new transmission. That wasn’t my issue, could I used one in the far future probably but not at that time nor was that causing the issue I came in for. Didn’t even offer to refund diagnostic charge or anything. Just defensive and dramatic with how trans even “stunk up the shop”. They’re super nice guys but this experience and definitely tainted my view on how they operate and diagnose. My trust with them is broke. $7,300 when my issue was miswired lights, which did have a brake code MIL on and stored. Which I had to do my own research and connect that the two could affect each other.
Over all they’re nice guys and I’m sure do good work but this particular issue cost me a LOT of money and the defensive response instead of acknowledging how their diagnosis was wrong was disheartening and I can’t view them as an honest shop now.
Gerente de Professional Automotive Inc. respondió el 04/24/2025 06:32 AM

Stephanie, this is the owner and I'm sorry to hear about your concerns. I understand you're upset. If you would let me explain, it might help to clear things up. I want to assure you there is no doubt that you needed a transmission. I am 100% confident in that. The shifting problems caused the clutches to slip and burn the fuild. The clutches were burnt so bad it actually smelled up the shop. My office is upstairs and even I could smell it. When you serviced the filter, you only got about 10% of the fluid out of the transmission. That is why it was still very dirty when we seen it. Dirty fuild indicated slippage, and the smell is actually the clutch material in the fuid it's self. I am very familiar with this repair because I drove the car and put several miles on it just to make sure the job was done perfectly. I drove so much I had to put $25 worth of gas in it. There were no codes stored in any of the ecm's when we got the car. It was most likely the 110,000 miles on the car that caused the most wear and I'm sure the lights didn't help any. I know the sinking feeling in your gut when you think you just wasted a bunch of money or think you got taken. I promise you neither of those feelings are true. Your car definity needed a tranmission. It sounds like there were some intermitten concerns after our repair was completed but the tranmission still needed replaced. I just wish the concern you stated after you picked it up would've happened while I or my technician test drove it. I understand you may still think we are dishonest or incompetent and that is your choice to make. We always have and always will keep the customers best interest our top priority. If you'd like to discuss further with me, I'd be happy to. Thank you for allowing me to explain our side.

BS
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BRITTANY S.
Fishers, IN
Buick Encore GX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2025
cliente verificadoCliente Verificado
10
Fast and affordable!
I love that I can schedule an oil change online, and that I’m in and out within 30 mins. They’re also the most affordable!
Gerente de Professional Automotive Inc. respondió el 04/22/2025 07:57 AM

Thanks Brittany! Your satisfaction is important to us as we continue to prioritize timely and cost-effective solutions for our customers.

JD
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James D.
Fishers, IN
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2025
cliente verificadoCliente Verificado
10
Camry brake check
I brought in my 2010 Camry for a brake check. Was told brakes were fine and the car was in pristine condition. I will return for any work that needs to be checked and will recommend them highly and often!
Gerente de Professional Automotive Inc. respondió el 04/17/2025 07:33 AM

Thanks James. We appreciate your positive feedback regarding your recent experience with Professional Automotive Inc. Your willingness to recommend our services to others is invaluable to us. We look forward to serving you in the future for any automotive needs.

MF
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MIKE F.
Fishers, IN
Toyota RAV4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2025
cliente verificadoCliente Verificado
10
Love my car guy!
We have patronized Professional Automotive for years. We have found them to be fair and reasonable uncaring for our autos. I could not imagine trusting our vehicles to another car center. We truly have a guy when it comes to to auto care.
Gerente de Professional Automotive Inc. respondió el 04/15/2025 07:13 AM

We appreciate your longstanding loyalty to Professional Automotive Inc. Your continued support motivates us to maintain our standards of excellence in auto care. Thanks Mike!

Cliente verificado
Indianapolis, IN
Chevrolet Suburban
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2025
cliente verificadoCliente Verificado
10
Oil change
Quick service- very polite and helpful. Nice waiting area.
Gerente de Professional Automotive Inc. respondió el 04/14/2025 08:48 AM

We appreciate your positive feedback regarding our quick service and the professionalism of our staff. Thank you for choosing Professional Automotive Inc.

SC
STEVE C.
Indianapolis, IN
Honda Accord Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2025
cliente verificadoCliente Verificado
8
Quick and Honest
Oil change done. Price was right. They were honest about potential items that were observed that may need done in the future, unlike some garages that tell you that you need an overhaul when you just want an oil change.
Gerente de Professional Automotive Inc. respondió el 04/11/2025 07:40 AM

Thank you for choosing Professional Automotive Inc. for your automotive needs. We hope to see you again.

DD
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DONITA D.
Indianapolis, IN
Lexus RX 350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2025
cliente verificadoCliente Verificado
10
I’ve always had excellent service from Brandon whether calling in for an appointment or expert advice.
Amazing customer service!
Gerente de Professional Automotive Inc. respondió el 04/10/2025 07:18 AM

Thanks Donita! Your opinoion means so much to us. Thanks for sharing.

LS
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LINDA S.
Fishers, IN
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2025
cliente verificadoCliente Verificado
10
Replaced two belts and boot
Brandon and the team have a good reputation to uphold. I trust them with my car.
Gerente de Professional Automotive Inc. respondió el 04/10/2025 07:18 AM

We appreciate your confidence in Brandon and our team at Professional Automotive Inc. Upholding our reputation is of utmost importance, and it is rewarding to know that you trust us with your vehicle. Your support motivates us to continue delivering high-quality service to all our customers.

Gerente de Professional Automotive Inc. respondió el 04/10/2025 07:19 AM

Thanks for your confidence. We don't take it lightly.

SM
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Shel M.
Indianapolis, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2025
10
Couldn’t ask for a better experience!
Brandon and the team are personable, friendly, and honest.
It indicates that they take pride in their profession.
This was my first experience and they will definitely receive future business from me.
Gerente de Professional Automotive Inc. respondió el 03/31/2025 06:27 AM

Such kind words Shel! Thanks for noticing and taking the time to share. We look forward to serving you again in the future.

JG
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JENNIFER G.
Indianapolis, IN
Chrysler Pacifica
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
cliente verificadoCliente Verificado
10
Great all around mechanic
Brandon and his staff are wonderful. I trust them with all my vehicles.
Gerente de Professional Automotive Inc. respondió el 03/27/2025 07:08 AM

We appreciate your feedback regarding your experiences with Brandon and our staff. Your support encourages our team to maintain high standards of service.

Cliente verificado
Jonesville, MI
Jeep Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2025
cliente verificadoCliente Verificado
10
Timely service
They got me in rather quickly and were amazing
Gerente de Professional Automotive Inc. respondió el 03/25/2025 12:24 PM

We appreciate your feedback regarding the prompt service you received. It is encouraging to know that our team met your expectations effectively. Thank you for choosing Professional Automotive Inc. for your automotive needs.

YH
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YVONNE H.
Indianapolis, IN
Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2025
cliente verificadoCliente Verificado
9
Great service
Brandon died a good job to keep my car running well. He gives honest, friendly advice and treats me with respect.
Gerente de Professional Automotive Inc. respondió el 03/24/2025 08:11 AM

We appreciate your feedback regarding the service provided by our team, and we look forward to continuing to meet your automotive needs in the future.

TM
THOMAS M.
Indianapolis, IN
Buick Enclave
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2025
cliente verificadoCliente Verificado
10
Service ….
The service and what was included was great was pleasingly surprised………..
ER
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Erin R.
Indianapolis, IN
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/22/2025
8
Very Professional
Inspection was done quickly and was very informative about my vehicle. Helpful in answering questions that weren't even specifically related to my vehicle.
MW
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MARYANN W.
Fishers, IN
Ram 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2025
cliente verificadoCliente Verificado
10
Convenient, Fast, & Friendly
Brandon’s team always does a great job. I made a sane day appointment for an oil charge on my husband’s and they were kind enough to replace the wiper blade with one I purchased on the way over. My husband is laid up after surgery and I’m too short to teach the wipers. Thanks guys!!!
Cupones de servicios y Publicaciones
Thank you for your positive feedback. We strive to provide efficient service and clear communication for all our customers. #ProfessionalAutomotive #CustomerSatisfaction
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We sincerely appreciate your kind words about our reliability. It is our commitment to provide consistent service to our valued customers. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for your loyalty and kind words. We strive to provide transparent, timely service and great value. #CustomerAppreciation #ProfessionalAutomotive
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We appreciate your positive feedback on our fast service and recommendations. Thank you for choosing Professional Automotive Inc. #CustomerSatisfaction #AutoRepair
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We sincerely appreciate your kind words. Thank you for trusting us with your vehicles and for your continued support. #AutoRepair #CustomerAppreciation
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Thank you for your kind words. We strive to maintain honesty and comfort for our customers. #ProfessionalAutomotive #CustomerCare
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Thank you for your trust in Professional Automotive Inc. We are committed to providing top-notch service for all your automotive needs. #OilChange #QualityService
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Thank you for recognizing our commitment to customer service. We strive to provide an exceptional experience for every client. #CustomerSatisfaction #ProfessionalAutomotive
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Thank you for your kind words. We strive for excellence and timely service at Professional Automotive Inc. #AutoRepair #CustomerSatisfaction
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Thank you for your kind words and continued trust in our services. We strive for reliability and efficiency in every interaction. #CustomerSatisfaction #ProfessionalAutomotive
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We appreciate your positive feedback on our prompt service. Our team is dedicated to resolving issues efficiently and effectively. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for your positive feedback. We strive to provide prompt and honest service, and we’re glad you had a great experience with us. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for acknowledging our punctuality and trustworthiness. We strive to provide the best service possible. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for your positive feedback. We appreciate your trust and look forward to serving you again for future needs. #CustomerAppreciation #AutoRepair
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Thank you for your kind words about our efficiency. We strive to provide exceptional service to all our customers. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for recognizing our commitment to quality service. We value your trust and strive to ensure customer satisfaction at all times. #CustomerFirst #QualityService
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We appreciate your kind words about our polite service and efficiency. Thank you for choosing Professional Automotive Inc for your automotive needs. #CustomerAppreciation #AutoRepairExperts
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Thank you for your kind words. We are committed to quality workmanship and look forward to serving you in the future. #ProfessionalAutomotive #QualityService
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Thank you for your kind words. We are committed to providing efficient service for all your automotive needs. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for your continued trust in us! We're thrilled to solve those electrical mysteries and keep your Honda Odyssey road-ready. #CustomerSatisfaction #ProfessionalAutomotive
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Thank you for your kind words! We aim to be faster than a pit stop while providing top-notch service. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for recognizing our commitment to honesty and integrity. We're here to keep your vehicle in top shape, not to drain your wallet. #CustomerTrust #ProfessionalAutomotive
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Thank you for your wonderful feedback! We're thrilled to provide quick service and valuable insights for your automotive needs. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for the kind words! We aim to keep your vehicle running smoothly, so you can focus on more important things—like deciding where to grab lunch. #ProfessionalAutomotive #ServiceExcellence
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We appreciate the kind words! Quick service and a clean waiting room are our top priorities, so we’re thrilled you noticed. #CustomerSatisfaction #ProfessionalAutomotive
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Thank you for recognizing our dedication to treating vehicles right! We pride ourselves on trust and precision—your car deserves the best care. #TrustworthyService #ProfessionalAutomotive
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We are thrilled to hear that our AAA customers feel valued! Excellent service is our fuel, and we drive on gratitude. #CustomerFirst #ProfessionalAutomotiveInc
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Thank you for trusting us with your 2008 Escape! We promise to keep the maintenance seamless and the upselling nonexistent—now that's a win-win! #CustomerAppreciation #AutoCare
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Thank you for your kind words! We strive for integrity and service excellence—after all, a clean shop is a happy shop. #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for your wonderful review! We believe great service shouldn't take a slow lane. #ProfessionalAutomotive #FastAndFriendly
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Thank you for your outstanding review! We strive for speedy service so you can get back on the road—unless, of course, you’re just taking a leisurely drive. We appreciate your feedback! #CustomerService #QuickRepairs
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Thank you for your glowing review! We strive to make your visit as pleasant as a Sunday drive, complete with comfort and speed. We're thrilled to have you as a loyal customer. See you next time for another smooth ride! #AutoExcellence #CustomerCare
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We are truly grateful for your loyalty over 20 years! Trust and quality are at the heart of what we do. Thank you for believing in us and for spreading the word. Keep those wheels turning! #ProfessionalAutomotive #CustomerTrust
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Thank you for your kind words! We take pride in our work and ensuring quality service. It's wonderful to know our dedication shines through. We promise to keep revving our engines for excellence! #CustomerSatisfaction #ProfessionalAutomotiveInc
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We appreciate your kind words about our attentive team. We strive to keep our curiosity levels high—like a well-tuned engine! Thank you for choosing Professional Automotive Inc. #CustomerCare #ProfessionalService
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We're thrilled to hear about your excellent experience with us every time! Thank you for your continued support. Our team is here for all your automotive needs. #CustomerSatisfaction #ProfessionalAutomotive
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Thank you for the kind words! We're thrilled to hear about your positive experience and are grateful for the opportunity to assist you. #ProfessionalAutomotive #CustomerSatisfaction
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Thanks for the 5-star review! We're thrilled to have fixed the power steering leak for you and appreciate your kind words. Happy motoring! #AutoRepair #HappyCustomer
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Thanks for the 5-star review! We're thrilled you had a great experience with us. We're lucky to have Brandon on our team. See you next time! #CustomerSatisfaction #ProfessionalAutomotiveInc
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We're thrilled to hear that we've become your go-to spot for your vehicle's needs in Indy! Thanks for the awesome review! #HappyCustomers #AutoRepair
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Thank you for the kind words! We're thrilled to hear about your positive experiences. We're here for you whenever you need us! #CustomerSatisfaction #ProfessionalAutomotive
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Thank you for the 5-star review! We're thrilled to hear that you had a positive experience with us. We appreciate your kind words and look forward to serving you again. #CustomerAppreciation #ProfessionalAutomotive
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We're thrilled to hear that we could provide you with an honest and reliable service! Thank you for recommending us, and we're here to keep your car running smoothly. #CustomerSatisfaction #ProfessionalAutomotive
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Thanks for the 5-star review! Our team at Professional Automotive Inc. is always ready to go the extra mile to ensure your satisfaction. We appreciate your business! #CustomerSatisfaction #AutoRepair
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We're thrilled to hear about your positive experience, Sarah! We appreciate your kind words and look forward to seeing you again for your brake service. #CustomerSatisfaction #ProfessionalAutomotive
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Thank you for your trust, Greg! We're delighted to know that we've been able to keep your wheels rolling smoothly. Your 5-star support means the world to us! #ProfessionalAutomotive #CustomerSatisfaction
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Thank you for your kind words! We're thrilled to hear you had a great experience and that you appreciate our commitment to integrity and service. We can't wait to see you again soon! #LocalBusiness #AutoService
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We're honored by your trust! Thanks for your kind words and 5-star review, Vicki. We're here to keep your wheels rolling smoothly. #CustomerAppreciation #ProfessionalAutomotive
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We're thrilled to hear that your auto was fixed correctly! Our team always strives for exceptional service. Thank you for the 5-star review! #CustomerSatisfaction #ExceptionalService
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Thanks for the 5-star review! We're happy to have earned your trust. Your kind words fuel our passion to keep delivering honest and dependable service. #CustomerAppreciation #ProfessionalAutomotive
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Oil Change Special
$49.95 Full Service - Full Synthetic Oil Change Includes oil filter, Top-off fluids, Digital emailed inspection, Adjust tire pressure, includes most filters, up to 5qts of 5W30 Full Synthetic oil. Plus Fees, Certain restrictions apply.
Oferta válida 03/29/2024-08/26/2025
Llama ahora: (317) 596-0898
Oil Change Special
$49.95 Full Service - Full Synthetic Oil Change Includes oil filter, Top-off fluids, Digital emailed inspection, Adjust tire pressure, includes most filters, up to 5qts of 5W30 Full Synthetic oil. Plus Fees, Certain restrictions apply.
Oferta válida 03/29/2024-08/26/2025
Llama ahora: (317) 596-0898
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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