If you’re looking for auto repair in Neosho, you’ve found us. Here at Pro-Lube Tire & Auto Center we work hard to earn your trust and loyalty. We know how important it is to find a Neosho car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Pro-Lube Tire & Auto Center we understand what
If you’re looking for auto repair in Neosho, you’ve found us. Here at Pro-Lube Tire & Auto Center we work hard to earn your trust and loyalty. We know how important it is to find a Neosho car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Pro-Lube Tire & Auto Center we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Neosho offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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Our policy is to test drive every vehicle prior to any repairs/alignments. My most senior technician who is 54 years old took your vehicle for a test drive prior to the alignment that you requested. Since your vehicle has been modified I probably should have asked if this was okay with you first. If we cannot drive your vehicle before and after an alignment we cannot ensure that we are providing quality work. I am verry sorry that this upset you. My technician was respectful to your vehicle and we always strive for customer satisfaction. I am sorry that we failed to meet your expectation.
Cliente VerificadoHello Brian, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our service to be really good. Providing top-notch service is our top priority, and we're glad to know that it made a positive impact on your visit. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your support and look forward to serving you again. Best regards, Wade, Pro-Lube Tire and Auto Center
Cliente VerificadoWe're over the moon to hear that you appreciate our store's outside-the-box approach and positivity! Thank you for taking the time to share your experience, it means a lot to us. We'll be here to keep providing top-notch service with an extra sprinkle of positivity for your next visit!
Cliente VerificadoWe're truly sorry to hear about your experience, Denise. This is not the level of service we aim to provide. Please accept our sincerest apologies for the inconvenience and frustration this has caused. We did our very best to make this right including providing a rental car and covering all the related repair expenses. We also found and repaired a non related internal engine issue during our repair which potentially saved you money in the future. Thank you for your honest feedback. We will learn and improve through this experience.
Cliente VerificadoCliente VerificadoCliente VerificadoCliente VerificadoThank you for taking the time to leave us such a fantastic review, Alan! We're thrilled to hear that you had a positive experience with us and that we were able to take good care of you. We always strive to provide top-notch service to all of our customers, and we're delighted to know that we hit the mark with you. If you ever need anything else, don't hesitate to reach out. Safe travels!
Cliente VerificadoHi Brent,Thank you for taking the time to share your experience with us! We always strive to provide thorough diagnostics before performing any work, so it's great to hear that we were able to accurately diagnose the issue with your vehicle. If you ever need anything else, don't hesitate to reach out. We're here to help!Best regards,Pro-Lube Tire and Auto Center
Cliente VerificadoThank you for taking the time to share your positive experience, Richard! We're thrilled to hear that we could accommodate you and provide excellent service. We appreciate your business and look forward to your next visit.
Hi Craig, We're sorry to hear about the inconvenience with your recent oil change. Our team always strives to provide top-notch service, and we apologize for falling short this time. Resetting the oil change light should be a quick and easy fix, and it's unfortunate that you've had to wait. We value your feedback and will work to improve our communication and efficiency. If there's anything else we can do to make it up to you, please let us know. Thank you for bringing this to our attention.
Thank you for giving us the opportunity to make it right Craig!
Cliente VerificadoThank you for your kind words, we're thrilled to hear that you had a positive experience with our knowledgeable, friendly, and trustworthy team. We aim to ensure that all our customers feel confident in the service they receive. We appreciate your feedback and look forward to serving you again in the future.
Cliente VerificadoWe're thrilled to receive your glowing review! Thank you for recognizing our professional and courteous crew. It's great to hear that we were able to diagnose the issue with your vehicle promptly and schedule the repair to your satisfaction. We strive to offer quality service at a reasonable price, so it's fantastic to know that you found our pricing to be fair. We appreciate your recommendation and look forward to serving you in the future!
Cliente VerificadoHey Jeff, Thanks for the stellar review! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing fast, friendly service, and it's awesome to know that it's appreciated. We'll make sure to keep the waiting room and restrooms in top-notch condition for your next visit. Looking forward to seeing you again!
Cliente VerificadoThank you for taking the time to share your experience, Steve! We're thrilled to hear that our efficient scheduling, speedy service, and friendly atmosphere left a positive impression. We appreciate your support and look forward to serving you again in the future!
