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Pro Diesel And Automotive

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(105 Reseñas)
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
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Detalles del Negocio

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Family own and operated, Full service maintenance and repair shop Family own and operated, Full service maintenance and repair shop

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Servicios Diesel
Contacto
(602) 870-8413

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
11441 N 19th Ave Ste 10 Phoenix, AZ 85029
Reseñas de Pro Diesel And Automotive's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(105 Reseñas)

JA
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Jason A.
Phoenix, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/09/2019
What A Shame...
What a disappointment.

I had a good experience with them previously... they did an engine swap, multiple clutches, AC work, and the like for me over the years.

I've spent a lot of money here.

I called today to get another engine swap and one of the guys, Charlie, decided to call me a "f#@king idiot" when he couldn't hear me responding by phone.

When I called back, Charlie, then threatened to report me... and hung up.

When I called back again, I finally got Darrel on the phone and he gave me the quote for the engine swap that I was calling to get in the first place.

Needless to say it's disappointing to see such piss poor customer service. Especially when I'm calling to give them another $6,000.00 or more in work.

When Darrel put Charlie back on the phone he barked, "what do you want?"

I responded, "How about an apology..."

I got a half hearted "I apologize" followed by silence... Clearly ego and pride were Charlie's focus, not service.

When I asked him "what for" He then mumbled again, "this guy is a f#@king idiot" and set the phone down.

So, I appreciate the funny story that I get to tell all my friends now. And, I'm grateful for the unfiltered honesty... but the sheer stupidity of a business owner acting as his own enemy is beyond me.

There are too many businesses out there busting their butts for good customers. I will be paying them going forward... and concluding every story I tell about repairs with "That's why I don't recommend Pro Diesel."

Its clearly amateur hour over there.

Don't waste your time. This shop has lost its mojo.
No Recomendado

DW
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DUANE W.
Glendale, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2017
cliente verificadoCliente Verificado
Great customer service
Fair..reviewed our situation ..notified us before work was done ..friendly and keep using them for diesel care on our truck
Recomendado

TS
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TERRY S.
Peoria, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2016
cliente verificadoCliente Verificado
Recent visit
Another great experience with this company!My 1999 F350 was broke down on the road while pulling my 5th wheel trailer. We were headed out of town for a long weekend. I called Daryl at Pro Diesel and he said no problem. Just get it there and he would do his best to have it complete by end of day. Well he did better than that. When the tow truck arrived he had already acquired the part and had two guys waiting to remove/replace. I got a call at 11 am and everything was done. A huge thank you to the team at Pro Diesel!
Recomendado

TB
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TIM B.
Glendale, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2016
cliente verificadoCliente Verificado
2005 Ford F250
Pro Diesel never disappoints! They're honest, fair priced and excellent at their profession!
Recomendado

RS
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RYAN S.
Glendale, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2016
cliente verificadoCliente Verificado
Oil and break change
Love going here all the time.
Recomendado

JM
Johnathan M.
Phoenix, AZ
Honda Accord
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2016
cliente verificadoCliente Verificado
Categoría: Service
Johnathan said this business does amazing work on his vehicle.
Recomendado

RL
Ruben L.
Avondale, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2016
cliente verificadoCliente Verificado
Categoría: Service
Ruben said as soon as he entered the business he felt comfortable and he had a good vibe from all the employees. He said they are honest and he is happy with what they did with his vehicle and he was glad he did not take it to the dealership.
Recomendado

IH
Ismael H.
Arizona
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2016
cliente verificadoCliente Verificado
Categoría: Service
Ismael said the business was very helpful.
Recomendado

NA
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NICK A.
Phoenix, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2016
cliente verificadoCliente Verificado
Taking care of ol red
Love those guys. They always will take some time with me and talk Diesel's . No need to talk anything else !!
Recomendado

RG
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RUDY G.
Glendale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2016
cliente verificadoCliente Verificado
OIL CHANGE
THEY WERE QUICK. THEY ALWAYS DO AN COMPLETE INSPECTION OF THE VEHICLE. FRIENDLY.
Recomendado

MM
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MYLES M.
Phoenix, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2016
cliente verificadoCliente Verificado
great job
always friendly & do a good job
Recomendado

SG
Sonni G.
Phoenix, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2016
cliente verificadoCliente Verificado
Categoría: Service
Sonni said he has been dealing with this business since they first opened. He said this business has good and fair services.
Recomendado

BG
Bob G.
Yuma, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2016
cliente verificadoCliente Verificado
Categoría: Service
Bob said his overall experience was really good. The staff was really nice, good to talk with, and they were knowledgeable.
Recomendado

FR
Fred R.
Glendale, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2016
cliente verificadoCliente Verificado
Categoría: Service
Fred said they've always done a good job for him every time. If something goes wrong they make it right.
Recomendado

RG
Randy G.
Glendale, AZ
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2016
cliente verificadoCliente Verificado
Categoría: Service
Randy said this business worked well with him.
Recomendado

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