Excellent service and awesome people to work with for vehicle repairs! Our Nissan Pathfinder had the alternator die around 70 miles from home, after going through steps to file a warranty claim this is where we towed our car to. Late on a Friday night, about 9:30PM, we were surprised to see people there still working on vehicles! They helped us get it started, drove it off the trailer and parked it for us! Due to warranty requirements we were without the car for about a week and a half, Michael at PAD kept us informed and helped us significantly reduce our out-of-pocket cost! The couple of times we were at the shop, it wasn't unusual to see work vehicles, local emergency services vehicles, and even antique cars being worked on! PAD is definitely not the closest shop to us but I would absolutely trust them and use the extra gas and time to bring any of our cars to their shop!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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