I was advised my car was ready for pick up. When I arrived I learned the car had not been washed as represented it would be. I.was told it could be washed quickly. However, I. was kept waiting for over 40 minutes until the car was brought back.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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