I brought my car in for an inspection and with this inspection I needed a quote for all repairs needed. My car was recently purchased from a shady car sales man and the inspection was needed for my court dispute against the dealership. All my prestige auto repair interactions and agreement to the service needed were with “pat”. The car spent one day at the shop I received a list of all needed repairs but no estimate/quote was given with it. I explained to “pat” that the list was no good to me without numbers. I need a breakdown to provide as evidence for my shady sale dispute/litigation. He explained that he has a copy of the list and will “get to it” and asked that I contact him for status updates. This was on June 7,2019. I called on a weekly basis from June-Aug only to hear excuses over and over again. I called daily the month of August to hear more excuses and I guess he was soo tired of my calls that instead of providing me with what agreed on (&what I paid for) he informed me that he actually competed the document but the janitor miss placed it...Pure lie. Mind you, I am still expected to provide this document in ?COURT?. Just my luck. A shady dealership and a shady mechanic. If you read this review and still choose to pay for their services, or lack there of, DO NOT PAY UPFRONT. Make sure you receive every drip drop of what ever service you required before making a payment.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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