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SureCritic / Premium Automotive Service
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Premium Automotive Service

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(424 Reseñas)
-100
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Detalles de la Puntuación

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores™
4.0
Promedio de ReScores™
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(956) 618-9877
Open
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
711 Dove Ave Mcallen, TX 78504
Obtener Direcciones
Reseñas de Premium Automotive Service's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(424 Reseñas)
Escribir una Reseña
Reseñas Recientes
CL
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Corey L.
Mcallen, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/01/2022
0
20 days and no car. !
Make sure you check other businesses. They charge a premium at 181 dollars an hour for below par customer service ans work. They also add extra service hours to repairs. They have had my car for 20 days for timing and a computer . You have other choices in Mcallen that will not gouge you for every penny. The dealership is cheaper than this place.
DA
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Dino A.
Donna, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2020
Excellent Several...
The service is impeccably exceptional. Everyone is professional and friendly.
I took my Jaguar XJS and was treated with the utmost of respect. The shop is well organized and very clean.
There is no pressure to purchase anything and you are given the choice of what gets fixed, depending on your budget.
Special Kudos for Dennis our attendant. My name is Juliana Ruiz I work and help Mr. Dino Angelli. I explained to Dennis that Dino is a special needs adult and he made sure to treat Dino with such kindness and spoke to him like a friend, making Mr. Angelli feel secure his car was in the right hands. He was very kind and listened to everything Dino explained was wrong and allowed him to feel, as if he were around good friends.
Thank you Dennis for all your hospitality. You were the main person whom made the difference in making Mr. Angelli comfortable and I thank you for your kindness.
Mr. Angelli now feels, as if he has finally found the perfect place for ALL of his car repairs.
Thank you, Juliana Ruiz
Recomendado
BH
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Basil H.
Mcallen, TX
Honda Civic Cpe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2019
cliente verificadoCliente Verificado
Please correct your records
You didn't service our Honda Civic. We no longer own that vehicle. You did an annual inspection on our Subaru Outback on 12/30/19.
Recomendado
MF
Mary F.
Mcallen, TX
Honda Civic Sdn
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2019
cliente verificadoCliente Verificado
Categoría: Service
Mary said that It was great. Their customer service was wonderful and they fixed the problem.
Recomendado
SO
Shantal O.
Mcallen, TX
Jeep Patriot
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2019
cliente verificadoCliente Verificado
Categoría: Service
Shantal said it was good service at a good price.
Recomendado
RR
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Rose R.
Mcallen, TX
Mercedes-Benz C-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2019
cliente verificadoCliente Verificado
Always great service
Always great professional services. Car history is linked at McAllen and Edinburg location so they know what has been done in the past. Highly recommended- both locations.?
Recomendado
DM
David M.
Mission, TX
Toyota Sequoia
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2019
cliente verificadoCliente Verificado
Categoría: Service
David said he would recommend this business for service.
Recomendado
PC
Precilla C.
Harlingen, TX
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2019
cliente verificadoCliente Verificado
Categoría: Service
Precilla said she was satisfied with this business. They have excellent service.
Recomendado
KO
Kip O.
Mcallen, TX
Mercedes-Benz GLE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2019
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Paula. She said they were very efficient, professional, friendly and thorough. She is pleased with the service.
Recomendado
AO
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Abraham O.
Pharr, TX
Chevrolet Malibu
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2019
cliente verificadoCliente Verificado
personal customer service and professionalism
Expect personal customer service all the time and professionalism from Premium Automotive. They are very knowledgeable and provide you with accurate information about your vehicle to help you make the best decision for you. They are customer centered and focused on what the customer's needs are to provide with the best possible solution.
Recomendado
RR
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Rose R.
Mcallen, TX
Mercedes-Benz C-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2019
cliente verificadoCliente Verificado
Great service
I had a low tire and took it in to have it checked. I thought I would get a call that I needed new tires. Nope. They checked it. Found no slow leak and no problem with the tire. I must have not put nozzle on correctly after I aired it up.?. A day later and it is still at the proper level. They are honest, professional and have a fabulous service. I highly recommend it.
Recomendado
MC
Matt C.
Mcallen, TX
Ford Super Duty F-250 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/30/2019
cliente verificadoCliente Verificado
Categoría: Service
Matt said everything went smoothly.
Recomendado
ML
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Marco L.
Mcallen, TX
Land Rover Range Rover
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2019
cliente verificadoCliente Verificado
Wonderful customer service provided every time I take my car for service.
Wonderful customer service every time I take my vehicle for service. Very friendly helpful staff! Would recommend Premium Automotive to my friends and family.
Recomendado
RP
Rajnikant P.
Mcallen, TX
Mercedes-Benz E300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2019
cliente verificadoCliente Verificado
Categoría: Service
Rajnikant said everything was fine and he had an inspection at this business.
Recomendado
RK
Raja K.
Edinburg, TX
Jaguar XF
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/16/2019
cliente verificadoCliente Verificado
Categoría: Service
Raja said the service was very good and the staff has professional people.
Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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