Came out to diagnose problem with 3 yr old Samsung LED Smart TV on Oct 1st. They charged $89 for house call. They sent a repair order for approval for an additional $289 and we never heard back from them. I called three times and finally after 4 weeks bought a new TV from Best Buy. Their techs came out to set up the new TV and for curiosity, checked out the Samsung, found a loose wire and fixed it for no charge. Still haven't heard back from Precision TV.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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