Every time we bring our trucks to Paul, we know he will tell us what is wrong, if it can wait or not, and get the parts as cheap as possible, even if it means going to a junk yard. Paul and his crew are always friendly. They are the only crew allowed to work on our trucks. He doesn't tell us things are wrong that aren't. We are completely comfortable leaving our trucks in their hands. They take care of the customer. They know the importance of a good local reputation i. e. word of mouth.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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