Repairs were great however the lack of follow up and when we picked it up no one came out to go over anything which gave us the impression they really didn’t care. Not sure if I would use them again.
Cristian R. de Fix Auto Elgin respondió el 11/10/2025 08:17 AM
We appreciate your feedback and are concerned about your experience with our follow-up process. Your comments will be addressed to improve our service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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