business image

Precision Automotive

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(31 Reseñas)
77

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores™
5.0
Promedio de ReScores™
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our business takes quality and customer service seriously. As a NAPA Auto Care center, we follow a strict Code of Ethics so customers will know up front what to expect. Our business takes quality and customer service seriously. As a NAPA Auto Care center, we follow a strict Code of Ethics so customers will know up front what to expect.

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Mantenimiento del coche
Contacto
(503) 538-2601

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
701 Deborah Road Newberg, OR 97132

Afiliaciones

AAA - Approved Auto Repair
NAPA
Reseñas de Precision Automotive's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(31 Reseñas)

DF
DERRICK F.
Newberg, OR
Mazda 3
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/16/2026
cliente verificadoCliente Verificado
2
Careless work, ignored diagnostic requests, and left the job unfinished.
I brought my 2022 Mazda 3 here for a warranty alternator replacement. When dropping the vehicle off, I explicitly requested that they diagnose and address the dashboard warning lights and all electrical issues that resulted from the alternator failure.Instead of doing a thorough job, they rushed to swap the alternator, completely ignored my electrical diagnostic requests, and falsely reported to my warranty company that the vehicle was 100% repaired and all issues were resolved. Because they prematurely closed out the warranty claim without actually completing the work, they locked my warranty profile.When the electrical issues immediately persisted, I had to take the car to a certified Mazda dealership. The dealership quickly discovered that Precision Automotive missed a blown fuse directly related to the charging system failure. Because Precision falsely reported the job as complete, the warranty company refused to cover the dealership’s diagnostic costs, forcing me to pay out of pocket to finish the job Precision was supposed to do.They will take the big payout from your warranty company but cut corners on the actual service and leave your car unfinished. Avoid this shop if you want honest, complete repairs.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.