I went in to PF VW with the intention of simply servicing my 2012 Passatt that I purchased at this location several years back. I left with a newer Passatt that had a 100,000 miles LESS than my old one and ZERO buyers remorse. Probably the best experience I have ever had buying a car. Nick Nivette was the main factor. Nick was extremely knowledgeable on the nuances of each car and model as he has personally owned several models of VWs. I felt very comfortable working with Nick and never once felt pressured by him.
The financial negotiating with Jason was surprisingly cordial and friendly. Jason clearly explained all the paperwork and I left with the best Mothers Day gift for my wife and peace of mind with the warranty.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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The financial negotiating with Jason was surprisingly cordial and friendly. Jason clearly explained all the paperwork and I left with the best Mothers Day gift for my wife and peace of mind with the warranty.