Mechanic looked at vehicle for 5 minutes and never told me it would be a 175 dollar fee. He had my keys in his hands and refused to let me leave with my car unless I paid the 175 “inspection fee” I did not receive any documentation/forms indicating that he gave the car a thorough inspection over the vehicle and made any sort of report. I signed nothing when I dropped the vehicle off. He called me 5 minutes after taking the keys for my vehicle to tell me what was wrong with it. I told him I wasnt ready to pull the trigger on fixing the issue, since it’s minor. He did not tell me in any way that it would 175 dollars just to look over the vehicle. I signed nothing stating it would cost anything to look over the vehicle or diagnose the issue. Ive been to this shop in the past and theyve always been very reasonable and haven’t charged me to look over something. The recent reviews online make it seem like ownership has changed and are trying to scam people pretty consistently now.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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