I drop off my 2017 bmw to pcc for an oil service and a couple hours later I was contact by a service advisor letting me know that I need it brakes and a battery. I was concerned needing brakes since my brakes were done at BMW 8 months prior to this. I took my vehicle back to BMW and i was surprised to fond out with my own eyes at bmw that my brakes were 80% life left in it.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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