This is not a bad review although from the next sentence it may sound like one. I went in for a $19.95 oil change and came away spending over $700. The thing is the car has around 35,000 miles on it and it was time to do these things... I guess that's why they send the card.... to get you in...and it works. Ed (the boss) recommended new tires and suggested I call Tire Rack on the internet. I did and that is where I purchased them (2). He said I should purchase them (not Platt) because that way there is a 2 year warranty, which came in very handy when a month later the sidewall was damaged and I received a check for $195 from the warranty company to cover the replacement. I have no complaints with the way the car runs. I am always wary of auto mechanics (when they come in with a filthy air filter and say it's yours...unless you were in the shop and saw it taken from your car, how do you know???) but whatever they did it was done well and it was time for it to be done...so, nothing lost. I brought my other car in and this cost over $800, but it too runs well...(not that it ran poorly before). So I've spent around $1500 in a couple of months but to be fair, that included alignment and installing 8 new tires...he didn't sell the tires to me...he only installed them. But that is where the customer service came in the most. I told you about one of them (above) and on my second car, although he had me replace all 4 tires, 2 of replaced tires he claimed were defective and he has gone to bat for me with the manufacturer to get full credit so I should receive a check to cover two out of the four. They also picked me up and dropped me off... it's only a 10 minute drive but it is nice service. As an aside, his son is a really nice guy too. I gave them 4 stars but it really should be 4 1/2 because the car wasn't ready when promised...not such a big deal.
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