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SureCritic / Mantenimiento de automóviles / Platinum Automotive
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Platinum Automotive

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(831 Reseñas)
86
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Detalles de la Puntuación

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
3
Total de ReScores™
3.7
Promedio de ReScores™
86
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

With over 15yrs of repair and maintenance we have the tools and knowledge to fix it right the first time. Come see what a true family owned and operated business can do for you! With over 15yrs of repair and maintenance we have the tools and knowledge to fix it right the first time. Come see what a true family owned and operated business can do for you!

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Reparación de automóviles de importación
Contacto
(509) 528-5115
Visitar Sitio Web
Open
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
8504 W Clearwater Ave Kennewick, WA 99336
Obtener Direcciones
Reseñas de Platinum Automotive's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(831 Reseñas)
Escribir una Reseña
Reseñas Recientes
BS
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Brenda S.
Richland, WA
Subaru Ascent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2025
cliente verificadoCliente Verificado
10
Subaru Ascent
Subaru dealership was unable to find why car smelt hot after 10 mile drive but Platinum Automotive did the fix.
MC
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Mary C.
Richland, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2025
10
Experts also Human-Friendly!
Platinum has amazing technical expertise, and their triage and communication is really beyond compare! I called with an acute problem this week; they squeezed me in and fixed the problem immediately! My car also receives regular preventative visits and we schedule time to resolve concerns as they arise. This sensible approach to car maintenance wins my vote everytime!
KP
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Kyle P.
Kennewick, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
10
Awesome service
They do a great job and go above and beyond to ensure your vehicle is safe and ready for the road. Thanks!
NC
Nick C.
Richland, WA
Subaru Forester
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
cliente verificadoCliente Verificado
Categoría: Service
Nick said the business has great service, good communication, and does a quick job.
Recomendado
TM
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Tom M.
Richland, WA
Chevrolet Tahoe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2025
cliente verificadoCliente Verificado
10
Excellent service
Platinum was heartily endorsed by my coworkers who have taken their vehicles there previously. I needed to have several issues checked out. Platinum gave me a detailed account of needed repairs so that I could prioritize what should be done first. Excellent work and spot on pricing.
Cliente verificado
Richland, WA
Mazda MX-5 Miata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2025
cliente verificadoCliente Verificado
10
Excellent service!
They were able to complete the work I asked for in a timely manner and their pricing was on par for what I was expecting it to be. Will definitely be returning in the future.
RS
Raven S.
Kennewick, WA
Nissan Titan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2025
cliente verificadoCliente Verificado
Categoría: Service
Raven said she was satisfied with the service, they were happy with the service.
Recomendado
MC
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Matt C.
Kennewick, WA
Ram 3500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Platinum automotive
Great shop, very happy with the quality of their work and customer service!
Cliente verificado
Pasco, WA
Ford F-350 Super Duty
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2025
cliente verificadoCliente Verificado
10
Great Experience
Ford was unable to correct a steering / suspension issue on my new F350 and Nate and his team researched and corrected my issue much better than Ford was able to do.
I believe the only reason Nate wasn’t able to make it 100% is due to issue with Ford program fault…
Thank you for digging into this and making it a priority to resolve.
KK
Kriste K.
Richland, WA
Ram 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2025
cliente verificadoCliente Verificado
Categoría: Service
Kriste stated they are professional, they are clean, the estimate was right on.
Recomendado
BW
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Benny W.
Pasco, WA
Toyota Sienna
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
Another great experience
The Platinum guys were amazing and did a great job fixing up car. Couldn’t be more pleased!
SD
Shane D.
Washington
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
cliente verificadoCliente Verificado
Categoría: Service
Shane said they've always been professional and have done great quality work.
Recomendado
JC
Jerry C.
Richland, WA
Toyota Highlander
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2025
cliente verificadoCliente Verificado
8
accommodating service.
A-plus
BS
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Brad S.
Pasco, WA
Chevrolet Tahoe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2025
cliente verificadoCliente Verificado
10
They do what they say they will do. You’ll pay way the estimate says it costs. They will honor any guarantee they have. They have a very good business model and are great to work
If you own a car you should let Platinum Automotive do the maintenance and or work on it
DM
Dan M.
Pasco, WA
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
Categoría: Service
Dan said that they seemed to know what they were doing and they did it in a timely manner. They got it done when they said they would. They are friendly.
Recomendado
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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