I had gone to Brand X dealership for an oil change on a Saturday and was given a list of changes that I had to do "immediately". I knew that Steve, Tim and company would give me the straight story and to fix what I really needed.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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