When my 5-month old Hyundai Ionic5 was totaled by a distracted driver, I returned to my salesman, Zack Wessler, and ordered a replacement. He let me know the colors and delivery dates of the next ones he had on order and gave me first pick. When it arrived, he arranged for my original extended warranty premium to be prorated, saving me several thousand. The new Ionic5 is as good or better than the first one, and Zack calls to make sure I am happy with it.
Andrea P., Customer Experience Manager de Phil Long Hyundai Of Motor City respondió el 02/16/2023 02:12 PM
We are happy to have provided such a great experience! Please don't hesitate to reach out if you have any questions.
Andrea Padilla Customer Experience Manager 719-575-7608
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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