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Pfefferle Tire & Automotive Service Inc.

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3,772 Reseñas)
93

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 3.9/5Calificación general 3.9/5Calificación general 3.9/5Calificación general 3.9/5Calificación general 3.9/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
13
Total de ReScores
3.9
Promedio de ReScores
93
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Venta y reparación de neumáticos
Contacto
(513) 829-1900

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
479 Nilles Rd Fairfield, OH 45014
Reseñas de Pfefferle Tire & Automotive Service Inc.'s
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3,772 Reseñas)

MC
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Michael C.
Okeana, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/04/2016
Horrible Experience!!
This is the last time we ever take a vehicle to this F airfield Location..Tonight my 17 y/o son had taken his car to get a oil change this evening. When he gets home he tells us he had a tech come out to him while they were changing his oil to tell him that he needed a new oil pan plug because THEY stripped it.. (Yet they did not send the part home with him) so we as parents could verify. They then decide to charge him for a oil pan saver and told him that he will need to have his oil pan changed before his next oil change!!! What kind of customer service is this.. They break the part and we pay for it!!!???? Then when i call to speak to a manger about it, one, you couldn't understand him, two, you should of heard the way he spoke to me as a customer. Absolutely no excuse for it! Very very upset with this place ...
No Recomendado
Chris P., Owner de Pfefferle Tire & Automotive Service Inc. respondió el 04/05/2016 05:42 AM

We have offered the customer a solution to their problem and we are awaiting a response from the customer.  Please contact us at 829-1900 to discuss.  Thank you,

Chris Pfefferle
chris@pftire.com

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.