Once again, Tom and his team at Petty MotorWorks have revived
“ Sea Biscuit” (SB). Limping into the shop with the engine overheating I knew things were serious. After a test drive, I was assured it wasn’t the end. As in the past, I received visual communications of all issues and list of potential repairs along with numerous phone calls. Sea Biscuit would need some intense repair. Having their 30 point inspection program is also excellent. I knew SB was in good hands. I love their software communication system which allows for text or phone calls also the visuals of the shop technical magicians handling your baby. Moving through the repair process, I was contacted by phone text and informed of each and every repair and gone over with each item for decision
making. Tom worked with me within my budget knowing SB needed to come back to life, he did so along with his staff. SB is on the road again.
Miraculous! Petty MotorWorks is a group of incredibly superior, trained automotive, technical specialists, led by Tom the owner, sons and staff. Petty MotorWorks is a “Treasure” to behold. Thank you.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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“ Sea Biscuit” (SB). Limping into the shop with the engine overheating I knew things were serious. After a test drive, I was assured it wasn’t the end. As in the past, I received visual communications of all issues and list of potential repairs along with numerous phone calls. Sea Biscuit would need some intense repair. Having their 30 point inspection program is also excellent. I knew SB was in good hands. I love their software communication system which allows for text or phone calls also the visuals of the shop technical magicians handling your baby. Moving through the repair process, I was contacted by phone text and informed of each and every repair and gone over with each item for decision
making. Tom worked with me within my budget knowing SB needed to come back to life, he did so along with his staff. SB is on the road again.
Miraculous! Petty MotorWorks is a group of incredibly superior, trained automotive, technical specialists, led by Tom the owner, sons and staff. Petty MotorWorks is a “Treasure” to behold. Thank you.