I purchased a 2004 Jeep Liberty from Peoria Nissan in cash.
Six days after purchase, the check engine light came on. I returned the vehicle to the dealership and was told a fuel injector needed to be replaced. The dealership kept my vehicle for approximately three weeks for this repair.
After the vehicle was returned to me, it began making loud clunking and drivetrain-related noises. I took it to an independent mechanic, who diagnosed a drivetrain failure involving the driveshaft, documented the condition as preexisting, and stated the vehicle was not safe to drive.
I brought this documentation back to Peoria Nissan and requested an inspection. I was willing to authorize inspection only and wanted everything documented in writing. The dealership declined to inspect the vehicle under those conditions and advised that any inspection or repairs would be my responsibility, citing that I did not purchase an extended warranty.
Despite being informed the vehicle was unsafe to drive, the dealership declined to take possession of the vehicle and instructed me to remove it from the lot. I ultimately had to tow the vehicle.
I also contacted Nissan Consumer Affairs, who stated that because I did not purchase an extended warranty, the issue was my responsibility.
Buyer beware. Even when serious mechanical issues arise almost immediately after purchase and an independent mechanic confirms the vehicle is unsafe with preexisting defects, you may receive no assistance. Once the sale is complete, you are on your own.
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Six days after purchase, the check engine light came on. I returned the vehicle to the dealership and was told a fuel injector needed to be replaced. The dealership kept my vehicle for approximately three weeks for this repair.
After the vehicle was returned to me, it began making loud clunking and drivetrain-related noises. I took it to an independent mechanic, who diagnosed a drivetrain failure involving the driveshaft, documented the condition as preexisting, and stated the vehicle was not safe to drive.
I brought this documentation back to Peoria Nissan and requested an inspection. I was willing to authorize inspection only and wanted everything documented in writing. The dealership declined to inspect the vehicle under those conditions and advised that any inspection or repairs would be my responsibility, citing that I did not purchase an extended warranty.
Despite being informed the vehicle was unsafe to drive, the dealership declined to take possession of the vehicle and instructed me to remove it from the lot. I ultimately had to tow the vehicle.
I also contacted Nissan Consumer Affairs, who stated that because I did not purchase an extended warranty, the issue was my responsibility.
Buyer beware. Even when serious mechanical issues arise almost immediately after purchase and an independent mechanic confirms the vehicle is unsafe with preexisting defects, you may receive no assistance. Once the sale is complete, you are on your own.