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PDR Automotive

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(809 Reseñas)
88

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
5.0
Promedio de ReScores
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our goal at PDR Automotive is to provide you and your family safe, reliable transportation. Your safety and satisfaction are our top most priorities.

Our staff of trained automotive technicians will evaluate your vehicle and clearly identify to you any safety concerns, repair or maintenance needs. All repairs and maintenance are
Our goal at PDR Automotive is to provide you and your family safe, reliable transportation. Your safety and satisfaction are our top most priorities.

Our staff of trained automotive technicians will evaluate your vehicle and clearly identify to you any safety concerns, repair or maintenance needs. All repairs and maintenance are performed only after the customer has approved the repairs. PDR will gladly email you a written estimate for any services we provide. Quality Auto Repair since 1973. Family owner and operated.

Hours of operation: Monday - Friday 7am - 5:30pm.

All Major credit cards excepted.
...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Taller de reparaciones
Contacto
(217) 367-9481

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Central Time (Us & Canada)
1008 N Cunningham Ave Urbana, IL 61802-1806
Reseñas de PDR Automotive's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(809 Reseñas)

JD
gravatar
Joshua D.
Savoy, IL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/04/2026
0
Misleading
Hello CU community. I went to PDR because I won an offer from a local radio station for a free diagnosis on my truck with $200 toward the repairs. Unfortunately, I will not be going back there or recommending PDR to anyone else. After my diagnosis was completed, the desk clerk told me the diagnosis cost $300 total and the $200 toward repairs had already been used. That just seems shady, which is unfortunate because if I felt like I could trust them not to over charge me, I would have had more work done. They wanted $400 to replace a battery, I know batteries are expensive but that seems high for loosening two bolts and swapping a battery out.

I had a diagnosis done at AutoZone for free before I contacted PDR and they recommended replacing a sensor and wiring harness. The parts brand new would have cost about $150. I should have tried to do the work myself.

PDR had my truck for two days, I rented a car to make sure I could get my kids to activities and go to work. They fixed the problem for now, which I am grateful. Evidently a rodent chewed through ten wires, they sodered them back together, but I wish they would have priced new wires and let me choose which option I wanted. $675 for the repairs plus 3% charge for paying with my card for a total of $695.32. Of that, labor was $599.75 The kicker is, after letting my truck warm up, when I left the business, my transmission acted like it didn’t want to shift. It only happened that one time on the way home so I am hopeful there is nothing wrong with that and the fluid was still cold. I almost turned around, but I didn’t want to accrue more charges from them.

I understand businesses need to make money, but something seems off here and I wish I would have read the Google reviews before I went because I feel like all the one star reviews were how I was treated.

Thank you for soldering my wires, I just wish I didn’t feel this way about my experience and your business. At least now I know that’s not a business I feel comfortable using.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.