Don't do major repair work there, only oil changes and tire changes
I learned a very expensive lesson. Don't let anyone other than your manufacturer service your engine and electronic components.
Jeffrey at Patriot is either incompetent or a con artist.
I took my Nissan 370Z in there for service when it broke down bc I had always been getting my oil changes and tire changes done there and they were fine with that. But they can't handle serious repair work. Every time I spoke to them, they said they needed another day to fix it and more money. At first it was $1,100, then it was $1,800, then $2,400, and then after they had it for a week and they still couldn't fix it they said I should do all this service to my entire engine and it would cost $4,700.
At that point, I was on the hook for $2,400, and according to the mechanic's lien laws, I had to pay it or they would own my vehicle after 30 days. So I paid it and took my broken car to Nissan.
Nissan was great. They fixed my car in 2 hours for only $400. Not the $2,300 more that Patriot was trying to scam out of me.
When I looked at the service description done by Nissan, I saw that Patriot had already charged me for the exact same work! I went back to Patriot and demanded that they pay my Nissan bill.
Jeffrey kept giving me the runaround. He said I was entitled to the refund and then he'd have a check for me the next. The next day I come, and he says corporate still hasn't approved it, and to come back the next day again. I went back 3 times and never got a penny back.
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Jeffrey at Patriot is either incompetent or a con artist.
I took my Nissan 370Z in there for service when it broke down bc I had always been getting my oil changes and tire changes done there and they were fine with that. But they can't handle serious repair work. Every time I spoke to them, they said they needed another day to fix it and more money. At first it was $1,100, then it was $1,800, then $2,400, and then after they had it for a week and they still couldn't fix it they said I should do all this service to my entire engine and it would cost $4,700.
At that point, I was on the hook for $2,400, and according to the mechanic's lien laws, I had to pay it or they would own my vehicle after 30 days. So I paid it and took my broken car to Nissan.
Nissan was great. They fixed my car in 2 hours for only $400. Not the $2,300 more that Patriot was trying to scam out of me.
When I looked at the service description done by Nissan, I saw that Patriot had already charged me for the exact same work! I went back to Patriot and demanded that they pay my Nissan bill.
Jeffrey kept giving me the runaround. He said I was entitled to the refund and then he'd have a check for me the next. The next day I come, and he says corporate still hasn't approved it, and to come back the next day again. I went back 3 times and never got a penny back.
DON'T TRUST THEM.