My whole experience was absolutely top notch. I first came in just to look at a Kona, but they didn't have any. Lowell and I spoke for a while about the merits of the car and about my trade, my motivations, and budget. Once they got one in, he called so I could come take a test drive. The dealership has a really well-designed test drive route to really show off the features of the vehicles.
Once I decided to buy the Kona the process was very smooth. My trade was evaluated quickly, and I was given a reasonable offer within KBB valuation. Marcos, the financing agent, was amazing getting me a competitive financing offer. He also presented me all of the additional options in a thorough but no pressure manner, which allowed me to make the best decisions about additional warranty/protection products.
Parks' dealer markup is much less than many of the other dealers I looked at and they give you more dealer added features as part of that additional cost. Would highly recommend the Parks team for a new car purchase.
By the way, I LOVE my new Kona. Amazing little crossover!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Once I decided to buy the Kona the process was very smooth. My trade was evaluated quickly, and I was given a reasonable offer within KBB valuation. Marcos, the financing agent, was amazing getting me a competitive financing offer. He also presented me all of the additional options in a thorough but no pressure manner, which allowed me to make the best decisions about additional warranty/protection products.
Parks' dealer markup is much less than many of the other dealers I looked at and they give you more dealer added features as part of that additional cost. Would highly recommend the Parks team for a new car purchase.
By the way, I LOVE my new Kona. Amazing little crossover!