Pacifico Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance service.Pacifico Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance service.
I have a brand new car that started making brake noises about a month after I bought it. The employees would not even put the car on a lift to check the brakes, and lied about it. They then refused to respond to emails and phone messages, after not sending me a video of what was allegedly done, as they said they would. When I asked about something in the manual regarding oil changes, the service advisor started bullying and gaslighting me, trying to intimidate me. The company does not even think they should remove these abusive employees, or do anything about the fact that they clearly lied about failing to fully inspect a safety issue. Maybe there is a shortage of employees going on, but that seems to mean in my opinion/impression that either the company approves of its employees bullying customers to keep things moving so they can make more profit, or they will tolerate any abusive treatment of their customers.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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