I so appreciate the friendly and thorough service we get from Stavros Auto Services. When my husband was unable to pick up my car, staff members cheerfully delivered my car to me at work. While driving my car, driver noticed that my visor had issues and said "you know we can get a new visor for you that won't do that, if you would like." Although I had grown more used to dealing with it than my husband, I knew we would both appreciate it. I told him that I would love it if he did. Not sure if that would ever happen or not, I was delighted to find that it had been ordered and is ready to be installed. So sorry I didn't get his name, but please thank him for me. In my book, that qualifies as GREAT SERVICE and going ABOVE and BEYOND what is expected. Thank you!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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