Larry was recommended by a family friend. Very shady buisness. I recommend running the other way. I was told on multiple situations what was going to be done & Larry always went back on his word & had something different to say. I had both of my trucks here. One of the trucks needed a new clutch. My self & Larry discussed over the phone everything regarding the clutch would be taken care of. I paid Larry x amount of dollars to replace all components of the clutch. A few days later it came to knowledge the truck needed a new engine. Larry took this job on. New engine was replaced, I picked up the truck. When I picked up the truck it was misfiring, ended up being spark plugs & wires that Larry said he was going to do with the new motor swap & he didn’t. I brought the truck back immediately & he did take care of it. I now had the truck for a day or two afterwards, It had a wicked exhaust leak coming from the manifolds. I called, Larry wasn’t there. I planned on bringing it back Monday morning. In the mean time I was driving with a 20ft trailer and the clutch would not engage. Clutch peddle going straight to the floor. I had to have the truck towed back to p&L auto (One of many times). Monday morning I went to p&L auto. Larry said it was a part in the clutch that he didn’t think needed to be replaced.. after the fact of me just paying for the whole clutch job.. according to Larry with a smirk on his face that part wasn’t written on the invoice! Now, while me & Larry have words his mechanic thinks he should get involved! I told him I did not come here to fight.. I am bringing my vehicle back for what has been paid for & not fixed! After realizing the shadyness I ended up calling a tow truck to bring the truck somewhere else to get fixed. Did not trust these guys. While waiting for a tow truck (sitting in my truck on the side road). The Truck that was getting worked on sitting in the parking lot.. Mechanic started throwing all parts they had for my truck at it in the parking lot on the ground! Absolutely uncalled for and very unprofessional!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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