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SureCritic / Reparación de automóviles / Otto Kihm Tire And Service
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Otto Kihm Tire And Service

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(52 Reseñas)
61
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Detalles de la Puntuación

5 stars
79%
4 stars
12%
3 stars
2%
2 stars
<1%
1 star
3%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
61
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Otto Kihm Auto & Tire Service has provided Kalamazoo Twp and the surrounding area with five-star auto repair since 1937. We provide reliable, high quality auto repair services to our customers at affordable prices. Call today to schedule an appointment at 269-345-6153 or come by the shop at 425 E Vine St in Kalamazoo Twp, MI. Otto Kihm Auto & Tire Service has provided Kalamazoo Twp and the surrounding area with five-star auto repair since 1937. We provide reliable, high quality auto repair services to our customers at affordable prices. Call today to schedule an appointment at 269-345-6153 or come by the shop at 425 E Vine St in Kalamazoo Twp, MI.

Categorías
Reparación de automóviles, Mantenimiento del coche, Mantenimiento de automóviles
Contacto
(269) 345-6153
Visitar Sitio Web
Open
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
425 E Vine St Kalamazoo, MI 49001
Obtener Direcciones

Afiliaciones

Reseñas de Otto Kihm Tire And Service's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(52 Reseñas)
Escribir una Reseña
Reseñas Recientes
DB
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David B.
Kalamazoo, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/03/2023
0
Let this shop go under
These turds suck. I brought a car in for a gas tank leak and didn't specify any budget. They sit on the car for weeks before I finally track someone down on the phone who tells me about a patch they could try because the repair itself wasn't gonna be easy. Again, I didn't specify any budget. But if it gets the job done faster then cool. Nope, 2 months later I finally get another person on the phone who says they "aren't gonna be able" to fix the car. I get it home and no attempt to fix it was even made. Flatbed there and back. Unprofessional and dishonest.
DB
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David B.
Kalamazoo, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/03/2023
0
Let them go under
I dropped off my vehicle for a fuel leak. I had to call multiple times to get a hold of anyone. Nobody tried to call me. Unprofessional. I didn't specify a budget yet they suggested a cheap patch job, which I assume was to be nice? Then they sat with my car for 2 months without attempting any work on the car whatsoever. So I bought a tool and am going to try to do what these "certified mechanics" can't to. Stupid. The whole thing is stupid. Let this shop go.
PR
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P R.
Portage, MI
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/09/2022
0
Otto Kilm’s has gone from ⭐️⭐️⭐️⭐️⭐️ To .5 ⭐️
AAA should take away their rating. The front desk man is rude I asked to speak to another person and he said he was busy. I called back later and this sad excuse for customer service said he was the guy I asked to speak to earlier. They couldn’t get the work done for 3 weeks ( no computer repairs were needed)I miss the honesty and integrity of GREGG For 7 years we’ve had super service.
KR
Katherine R.
Lexus ES330
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2021
cliente verificadoCliente Verificado
10
Excellent !
Very knowledgeable staff, very friendly and listen to your questions and needs.
First time we went to Otto Kihm, for sure not the last time !
AL
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Aalayah L.
Kalamazoo, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2021
7
Dan is very awesome
Thank you for the help on what you could do , I appreciate you getting me a new battery at a low cost .. thank you & ur service I love it ❤️ Great customer service
AL
Aalayah L.
Chevrolet Impala
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/16/2021
cliente verificadoCliente Verificado
7
It was wonderful
I appreciate everything you guys tried to do thank you
PB
Paul B.
Kalamazoo, MI
Ford Expedition
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2021
cliente verificadoCliente Verificado
10
Quality Service friendly
Their mechanics are awesome
JB
Jennifer B.
Kalamazoo, MI
Jeep Liberty
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2021
cliente verificadoCliente Verificado
10
Efficient
AAA has always helped with towing quickly and gets to a car place that is efficient.
WD
Wendy D.
Kalamazoo, MI
Chrysler Town and Country
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2021
cliente verificadoCliente Verificado
8
Thank you!
Quick, friendly service!
JC
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JERED C.
Kalamazoo, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2021
10
Excellent and trustworthy mechanics and business
A little over a year ago I had Otto Kihm do a safety check on a '95 Silverado I purchased in '96. Michigan road salt was not kind to that old truck. Instead of giving me quotes to fix the old truck they told me it was time to look for a new one. They have done great work on my Subaru, Acura, '95 Chevy and '14 Silverados. They have been a great shop to deal with and are straightforward about the diagnostics and various options for repair. It's great to have a dependable mechanic.
JG
John G.
Ford Fusion
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/27/2021
cliente verificadoCliente Verificado
0
I was under the impression they had change tires before on a car. I must’ve been wrong
What can I say I must not of done that much research I will never return there. They have done the worst job on two front tires than I have ever seen in all my years of driving.
RR
Ruth R.
Dodge Grand Caravan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2021
cliente verificadoCliente Verificado
10
Otto Kihm saves the day
My car broke down two blocks from Otto Kihm. They did not have an opening for over a week. I dropped the car off in their parking lot, the next morning they gave me their diagnosis and an estimated cost and it was fixed by that afternoon. Otto Kihm has a new customer!
BF
Brian F.
Kalamazoo, MI
Toyota Solara
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2021
cliente verificadoCliente Verificado
10
Great
This place is the best, recommend it to everyone
TB
Tom B.
Kalamazoo, MI
Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2021
cliente verificadoCliente Verificado
10
Exceptional service
My son and his wife were in town for a few days. He said that he was in the market for some new tires We called Otto Kihm on Saturday afternoon. They ordered the tires and had them on my son’s vehicle on Monday by 9:30am for his return trip to Wisconsin. Very happy customer…
KC
Kyle C.
Kia Optima
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/22/2021
cliente verificadoCliente Verificado
7
Emergency repair
Staff was willing to get my brake caliper replaced and send me on my way home with only a couple hours left in the work day. When they bled the brakes, they did not tighten the new connection all the way. Simple mistake which I could fix myself, so I'd give them a 4/5.
Mostrando Reseña 1 - 15 de 52 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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