Gas Station / Auto Maintenance and Repair / Registered Emissions & InspectionGas Station / Auto Maintenance and Repair / Registered Emissions & Inspection
I have been there three times now because I believe in three strikes, they are out now. Each time in there I got the feeling they were doing me a favor just by being open. I always got the feeling I was bothering them. They don’t do anything any other gas station/garage does. At least at the other places I don’t feel unwelcome or a bother.
No one enjoys a flat tire. The folks at Jocks took a look at my tire, plugged it and had me on my way in 15 minutes. Chatting and smiling the entire time.
I came in for a state inspection on a very hot day. They were so kind and made sure I stayed cool inside. Everyone was friendly with hellos and small talk. Prompt and friendly service! Bonus... my car passed inspection without any issues!
My alignment was completed in a timely manner. The mechanic drove me home and picked me up again when my car was ready. I was more than satisfied with the service.
Staff here were very professional, welcoming and made me feel comfortable. I recently moved to Virginia & wasn’t sure of all I needed to meet the laws governing my car. The staff informed me correctly, so I was able to meet the DMV standards.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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