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Clarence O.

Orlando, FL

03/07/2025

Categoría: Service

Operates like a facade

Came to this location to get my engine inspected. I already knew my check engine light was on because of the catalytic converter. They put a quick scan on it and said “yeah we know the engine is bad and the oil & piston rings are terrible but cannot fix it because your catalytic converter is bad” what type of mess is that! There whole motive was to get me to pay the DIAGNOSTIC which was over $220 just to not fix it. All of this time wasted for me in about 3 or more hours. I personally do not like Hyundai anymore & prime example of why people rather mobile mechanics over dealerships. The new employee helping me was kind but the manager tried to convince me that I wasn’t servicing my vehicle that’s why it functions terribly. So he ran the CARFAX and noticed I serviced the car almost double the amount he “assumed” instead of just mentioning the GDI engine is just terrible! In fact one employee even mentioned to me that if I would have brought the vehicle in years ago or without the check engine light on they could probably give me a new engine, but lately they said Hyundai has been making it harder to replace engines for customers, how shameful. Either way, be cautious of dealerships like this and how they come across waisting time & money.

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