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O'Neill's Transmission Service, Inc.

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(590 Reseñas)
0

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
3
Total de ReScores
3.7
Promedio de ReScores
0
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means
O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means more than maintaining superior technical skills; it means genuinely caring for each customer, whether an individual car owner or an automobile dealer. And it means showing and backing that care with a meaningful guarantee.
...more

Categorías
Mantenimiento de automóviles, Reparación de transmisión, Reparación de automóviles
Contacto
(616) 949-1230

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6749 Old 28th St SE Grand Rapids, MI 49546-6923
Reseñas de O'Neill's Transmission Service, Inc.'s
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(590 Reseñas)

JR
gravatar
Jeff R.
Grand Rapids, MI
Dodge Cab & Chassis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2014
cliente verificadoCliente Verificado
Great customer service no matter what the situation.
I had a blown out torque converter which in consequently burned up my transmission so I called O'Neill's and they gave me options and a recommendation. They got it done very efficiently and always explained to me exactly what they happened and how they are fixing it. They even took me back into the shop to show me the parts that went bad. When my new torque converter failed due to a fluke malfunction, I brought it right back to them and they had it on a hoist within the hour. They even had a rental car for me when they had to keep my truck for a couple days. I have all the confidence in the world that the warranty they provided me with will keep me in good hands and even after it's up, I will still come back to them and recommend them to friends/family.
Recomendado
Lisa O. de O'Neill's Transmission Service, Inc. respondió el 02/19/2014 06:47 AM

Jeff,
Thank you for your response! We like to give our customers options that meet their needs for their vehicle. We also actually enjoy being able to show our customers what and why the problem occured.  I also appreciate your understanding and patience regarding the "fluke" malfunction. Those kind of things are frustrating to us as well. Keep in mind, we are here for all your vehicles service and maintenance needs.
Thanks again for your kind words. We greatly appreciate your business.

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.