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SureCritic / Mantenimiento de automóviles / O'Neill's Transmission Service, Inc.
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O'Neill's Transmission Service, Inc.

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(590 Reseñas)
0
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Detalles de la Puntuación

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
3
Total de ReScores™
3.7
Promedio de ReScores™
0
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means more than maintaining superior technical skills; it means genuinely caring for each customer, whether an individual car owner or an automobile dealer. And it means showing and backing that care with a meaningful guarantee. ...more

Categorías
Mantenimiento de automóviles, Reparación de transmisión, Reparación de automóviles
Contacto
(616) 949-1230
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6749 Old 28th St SE Grand Rapids, MI 49546-6923
Obtener Direcciones
Reseñas de O'Neill's Transmission Service, Inc.'s
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(590 Reseñas)
Escribir una Reseña
Reseñas Recientes
JF
gravatar
Jon F.
Grand Rapids, MI
Eagle Vision
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/30/2013
cliente verificadoCliente Verificado
Charged more than what was initially quoted.
The first time I went in to get a quote on the repair, I was given around an $80 price for the part and another $65 for service. I had access to the part already and asked to have them replace my broken part with the one I already had, assuming that the service charge would stay the same. But AFTER replacing the O2 sensor, I was asked to pay $90. $20 didn't seem like a big enough deal to question it at the time, but the more I thought about it, the more bitter of a taste it left in my mouth. It just feels like I got swindled out of some money a bit and it saddens me because my car seems to be fixed and the overall experience other than that was ok. If someone were to ask me if I recommend this place, I wouldn't be able to tell them without mentioning that they are dishonest about pricing their services.
No Recomendado
Craig O., Service Manager de O'Neill's Transmission Service, Inc. respondió el 11/04/2013 05:52 AM

Thanks for taking the time to speak with me about this matter on Friday Jon.  If I can help you with any other questions in regards to this, feel free to give me a call.  We appreciate your business
Thanks,
   -Tom Wagenaar

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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