Old school customer service. Great communication, a loaner car while I waited for the repair (invaluable), car was detailed in and out when I got it back (bonus!), repair job was beautiful. The entire experience was as expected as I have been a customer for decades. Nice people! That quality is not to be undervalued.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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